Douglas Arruda Email & Phone Number
Client Technical Director | Middle East and Africa @ HCL Technologies: Products & Platforms Division
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Douglas Arruda Location
- Dubai, AE
Douglas Arruda Work
- Client Technical Director | Middle East and Africa @ (January 2025 - Present)
- Principal Customer Experience Manager | METNA @ (November 2023 - November 2024)
- Technical Sales Director | IBM Ecosystem | Middle East and Africa @ (January 2023 - November 2023)
- Technical Sales Director | IBM Security | Middle East and Africa @ (July 2019 - January 2023)
- Technical Sales Manager | IBM Watson Customer Engagement | MEA @ (September 2017 - July 2019)
- Senior Technical Sales Specialist | Enterprise Marketing Management | MEA @ (January 2013 - September 2017)
- Technical Sales Specialist | LATAM @ (March 2011 - December 2012)
- Senior Business Solutions Architect (Business Intelligence and Data Integration) @ Vision TRE, Inc. (September 2010 - March 2011)
- Business Solutions Architect | Presales | Latin America @ (September 2007 - September 2010)
- Senior Business Analyst | Latin America @ (May 2007 - June 2008)
- Senior Web Application Developer @ C4IT (January 2007 - March 2007)
- Co-Founder @ (July 2005 - June 2006)
- Web Application Developer @ Insight Web (October 2003 - July 2005)
- Information Technology Manager @ LIMAN (October 2002 - September 2003)
- Business Analyst @ (August 2002 - October 2002)
- Information Technology Analyst | Graphical Designer @ Jornal Ahora (April 2001 - June 2002)
- Technical Support Specialist @ Prolivetti (March 2000 - May 2000)
- Business Analyst @ (May 1999 - October 1999)
Douglas Arruda Education
- Middlesex University Dubai
Master of Science - MS (Cyber Security & Pen Testing)
2024-2025 - ETE Presidente Vargas
(Processos Gerenciais)
2010-2013 - Universidade Federal do Maranhão
Graduation (Economics)
2000-2004
Douglas Arruda Skills
- Sales Support
- CRM software
- EMM
- Marketing Automation
- Marketing Operations
- SFA
- Customer Analytics
- Data Mining
- Microsoft Dynamics
- Telco
- Data Warehousing
- Data Quality
- Location Intelligence
- Business Intelligence
- Social Media Marketing
- Interactive Marketing
- SEM
- Web Analytics
- Business Process
- Cognos
- Unica
- Unix Shell Scripting
- Windows Server
- Oracle SQL
- Software Development
- J2EE Architecture
- Middleware
- .NET
- Visual Basic
- C#
- JavaScript Frameworks
- Enterprise Software
- Integration
- Enterprise Architecture
- Customer Analysis
- CRM
- Pre-sales
- Salesforce.com
- JavaScript
- Sales Operations
- E-commerce
- Java Enterprise Edition
- Leadership
- Presales
- E Commerce
- PowerPoint
- Net
- SQL
- Pre Sales
Douglas Arruda Summary
- Douglas Arruda, based in Dubai, AE, is currently a Client Technical Director | Middle East and Africa at HCLSoftware. Douglas Arruda brings experience from previous roles at Immersive Labs and IBM. Douglas Arruda holds a 2024 - 2025 Master of Science - MS in Cyber Security & Pen Testing @ Middlesex University Dubai. With a robust skill set that includes Sales Support, CRM software, EMM, Marketing Automation, Marketing Operations and more. Douglas Arruda has 2 emails and 1 mobile phone numbers on RocketReach.
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