Doug Ward Email & Phone Number
VP, Customer Experience @ Smartaira
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Doug Ward Location
- Charleston, SC, US
Doug Ward Work
- 2024 -now VP, Customer Experience @
- 2024 -now VP, Customer Success and Growth @
- 2023 -now Founder @
- 2019 -2023 Vice President, Support Excellence @
- 2012 -2019 Vice President, Customer Care @
- 2007 -2012 Senior Director, Customer Care @
- 2000 -2007 Manager, Customer Care @
- 1999 -2000 Senior Sales Supervisor @ Cendant
- 1996 -1999 Reservations Sales Manager @
Doug Ward Education
- Bethel University, College of Professional Studies
Master of Business Administration - MBA (Master of Business Administration - MBA)
2016-2018 - Bethel University, College of Professional Studies
Bachelor’s Degree (Bachelor’s Degree, Organizational Leadership)
- University of South Carolina Joseph F. Rice School of Law
(Paralegal Studies)
Doug Ward Skills
- Organizational Culture
- Motivational Speaking
- Hybrid Teamwork Management
- Virtual Teams
- Public Speaking
- Conferences
- Workshop Presentation
- Keynote Speaking
- Training and Development (HR)
- Employee Onboarding
- Employee Engagement
- Leadership Development
- Call Center
- Leadership
- Customer Retention
- Change Management
- Vendor Management
- Sales
- Workforce Management
- Team Leadership
- Call Centers
- Customer Service
- Project Management
- Operations Management
- Customer Experience
- Telecommunications
- Performance Management
- Mentoring
- Customer Satisfaction
- Training
- Team Building
- Cross-functional Team Leadership
- Forecasting
- Contract Negotiation
- Building Relationships
- Process Improvement
- Technical Support
- Customer Support
- Broadband
- Time Management
- Call Center Development
- Account Management
- Budgets
- Program Management
- Managed Services
- Sales Management
- Recruiting
- Coaching
- Management
- Quality Assurance
Doug Ward Summary
- Doug Ward, based in Charleston, SC, US, is currently a VP, Customer Experience at Smartaira. Doug Ward brings experience from previous roles at CollabNow Inc, Elevating Everyone, Comcast Cable and Comcast. Doug Ward holds a 2016 - 2018 Master of Business Administration - MBA in Master of Business Administration - MBA @ Bethel University, College of Professional Studies. With a robust skill set that includes Organizational Culture, Motivational Speaking, Hybrid Teamwork Management, Virtual Teams, Public Speaking and more. Doug Ward has 4 emails and 2 mobile phone numbers on RocketReach.
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