Doug Thorpe Email & Phone Number
Customer Success Manager @ Grote Industries
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Doug Thorpe Location
- Jeffersonville, IN, US
Doug Thorpe Work
- Customer Success Manager @ (April 2025 - Present)
- Customer Success Director @ (November 2023 - April 2025)
- Customer Experience Manager @ (August 2023 - November 2023)
- Manager of Operations @ (January 2021 - November 2022)
- Senior Director - Customer Success @ (May 2017 - May 2020)
- Director - Customer Success @ (April 2016 - April 2017)
- Director - Customer Success @ (January 2015 - April 2016)
- Manager - Customer Success @ (August 2013 - December 2014)
- Senior Client Manager @ (September 2012 - July 2013)
- Client Manager @ (January 2011 - August 2012)
- Customer Advocate @ (September 2009 - December 2010)
Doug Thorpe Education
- The Southern Baptist Theological Seminary
Master of Divinity (Theological and Ministerial Studies)
2002-2008 - Baptist Bible College
Bachelor of Science - BS
Doug Thorpe Skills
- Mentoring
- Customer Support
- Strategic Thinking
- Coaching
- People Management
- Business-to-Business (B2B)
- Leadership
- Account Management
- Management
- Portfolio Management
- Customer Experience
- Project Management
- Strategy
- Data Analysis
- Operations Management
- Analytical Skills
- Customer Retention
- Salesforce
- Team Leadership
- Leadership Development
- Team Building
- Business Relationship Management
- Strategic Partnerships
- Cross-functional Team Leadership
- Public Speaking
- Teaching
- Negotiation
- Customer Service
- Presentation Skills
- Making the Complex Simple
- Organizational Culture
- Process Improvement
- Payment Card Processing
- Merchant Services
- Qlik Sense
Doug Thorpe Summary
- Doug Thorpe, based in Jeffersonville, IN, US, is currently a Customer Success Manager at Grote Industries. Doug Thorpe brings experience from previous roles at #TagSwag, Xplor and Global Payments Inc.. Doug Thorpe holds a 2002 - 2008 Master of Divinity in Theological and Ministerial Studies @ The Southern Baptist Theological Seminary. With a robust skill set that includes Mentoring, Customer Support, Strategic Thinking, Coaching, People Management and more. Doug Thorpe has 2 emails and 4 mobile phone numbers on RocketReach.
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Top Grote Industries Employees
Matt Forner
Director of Aftermarket Sales
Madison, IN, US
Dominic Grote
President and CEO
Madison, IN, US
Josh Wilber
Director of Human Resources
Madison, IN, US
Cesar Perez-Bolivar
Global Vice President Engineering
Madison, IN, US
Chuck Oneal
Chief Engineer and Executive Director, US Operations
Lexington, IN, US
Michael Feng
General Manager-China
Shanghai, China
Felix Prösl
Head of Production
Straubing, BY, DE
Bruce Smith
Director of Information Services
Columbus, IN, US
Franky Achermann
Director Supply Chain
Geneva, IL, US
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