2022 -2025 Director and Technical Leader, Innovation Services and Scaled Delivery @
2021 -2022 Principal and Technical Leader, Innovation Team @
2015 -2017 Cognitive Cloud, IT, Network and Digital Ops, DevOps and ITSM Offering Manager (#codename:Eleanor) @
2015 -2015 IT Operations Analytics (ITOA) Platform Design and Technical Offering Management @
2012 -2015 IT Operations Analytics (ITOA) Solutions, Consulting, Architecture and Development @
2009 -2012 Business Service Management Solutions Architecture and Development @
2006 -2009 Senior Managing Consultant, Business and IT Service Management @
2006 -2006 Principal Architect, Business and IT Service Management @
2004 -2006 Founder @ Atlanta Network and Systems Management Technical User Group
2005 -2005 Staff Engineer, Production Operations @
2002 -2005 Senior Manager, Service and Technology Management and Monitoring @
1999 -2001 Director of Operations @ colo.com
1998 -1999 Senior Network Engineer @ Networktwo
1996 -1998 Senior Network Engineer @
1989 -1997 Electronics Engineer @
Doug McClure Skills
ITIL
IT Service Management
Solution Architecture
Integration
Telecommunications
Service Management
IT Operations
Configuration Management
Architecture
Management
Systems Management
Cloud Computing
Strategy
Enterprise Architecture
IT Strategy
SaaS
Enterprise Software
Pre-sales
Systems Engineering
Project Planning
Solution Selling
Infrastructure
IT Management
Business Process Design
Open Source Software
Program Management
Security
Application Lifecycle Management
Software Development
Information Technology
Networking
Virtualization
Professional Services
IP
Architectures
Unix
Big Data
Netcool
OMNIbus
Netcool/Impact
Netcool/RAD
Tivoli Business Service Manager (TBSM)
ELK Stack
ElasticSearch
Logstash
Kibana
Apache SOLR
Apache Kafka
Flume
rSyslog
Doug McClure Summary
Doug McClure, based in Marietta, GA, US, is currently a Senior Director, Forward Deployed Engineering at PagerDuty. Doug McClure brings experience from previous roles at PagerDuty and IBM. With a robust skill set that includes ITIL, IT Service Management, Solution Architecture, Integration, Telecommunications and more. Doug McClure has 2 emails and 1 mobile phone numbers on RocketReach.
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