Doug Mark Email & Phone Number
Sr. Director, Global Lead - Strategic Customer Engagement, Service Cloud @ Salesforce
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Doug Mark Location
- Chicago, IL, US
Doug Mark Work
- Sr. Director, Global Lead - Strategic Customer Engagement, Service Cloud @ (July 2021 - Present)
- Strategic Customer Engagement Senior Director @ (February 2019 - July 2021)
- Service Cloud Practice Director @ (October 2015 - February 2019)
- Senior Service Cloud Architect @ (December 2013 - October 2015)
- Partner and Enterprise Client Engagement Manager @ (August 2009 - March 2012)
- Senior Manager @ (June 2004 - January 2007)
- Partner Practice Enablement and Growth @ (August 2012 - November 2013)
- Partner and Enterprise Client Engagement Manager @ (March 2012 - August 2012)
- Sr. Project Manager @ (January 2007 - August 2009)
- Sr. Project Manager @ (June 2000 - June 2004)
- Lead Customer Business Analyst @ (April 1999 - June 2000)
Doug Mark Education
- University of Illinois at Chicago 1994-1999
Doug Mark Skills
- Customer Experience
- Sales Support
- Knowledge Management
- Customer Relations
- Application Delivery
- Applications Delivery
- Professional Services
- SaaS
- CRM
- Software Implementation
- RightNow
- Project Management
- Contact Centers
- Enterprise Software
- Workforce Management
- Program Management
- Product Management
- ERP
- Cross-functional Team Leadership
- Business Intelligence
- Telecommunications
- Customer Service
- Sales Operations
- Business Analysis
- Project Delivery
- Strategy
- Management
- Team Management
- E-commerce
- Mobile Devices
- Consulting
- Requirements Gathering
- Outsourcing
- Cloud Computing
- Solution Selling
- Business Process
- Software Project Management
- Vendor Management
- Integration
- Salesforce.com
- E Commerce
- Change Management
- Oracle
- Cross Functional Team Leadership
- Korte Lijnen
- Strategic Planning
- Eigen Ontwerpen
Doug Mark Summary
- Doug Mark, based in Chicago, IL, US, is currently a Sr. Director, Global Lead - Strategic Customer Engagement, Service Cloud at Salesforce. Doug Mark brings experience from previous roles at Salesforce and RightNow Technologies. Doug Mark holds a 1994 - 1999 University of Illinois at Chicago. With a robust skill set that includes Customer Experience, Sales Support, Knowledge Management, Customer Relations, Application Delivery and more. Doug Mark has 3 emails and 3 mobile phone numbers on RocketReach.
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