Doug Leonard Email & Phone Number
Director, Head of U.S. Technology Service Management @ CIBC U.S.
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Doug Leonard Location
- Chicago, IL, US
Doug Leonard Work
- 2026 -now Director, Head of U.S. Technology Service Management @
- 2023 -2026 Sr. Director, Service Delivery - Infrastructure and Delivery Shared Services @
- 2021 -2023 Senior Principal, Digital Workspace @
- 2020 -2021 Director – Service Management Office – Global Operations, ServiceNow, Service Desk at McDonald's @
- 2017 -2020 Director - Cloud Services @
- 2015 -2017 Datacenter Hosting Service Delivery Manager @
- 2009 -2015 IT Service Delivery – Performance Analyst @
- 2005 -2009 UNIX Systems Administrator and Engineer @
- 2000 -2004 UNIX Analyst and Escalation Manager and UNIX Workstation Administrator @ Ajilon
- 1996 -2000 Computer Operator - Team Leader @
Doug Leonard Education
- DePaul University
Bachelor of Arts (BA) (Business and Information Technology)
- Purdue University Northwest
Executive MBA
Doug Leonard Skills
- IT Service Management
- IT Vendor Management
- Data Center
- IT Service Delivery
- ITIL
- IT Project & Program Management
- Unix
- Solaris
- Contract Negotiation
- Operating Systems
- Solution Architecture
- High Availability
- Linux
- HP-UX
- Sun
- TCP/IP
- System Deployment
- Red Hat Linux
- Disaster Recovery
- Shell Scripting
Doug Leonard Summary
- Doug Leonard, based in Chicago, IL, US, is currently a Director, Head of U.S. Technology Service Management at CIBC US. Doug Leonard brings experience from previous roles at Marriott International, Northern Trust Corporation and McDonald's. Doug Leonard holds a Bachelor of Arts (BA) in Business and Information Technology @ DePaul University. With a robust skill set that includes IT Service Management, IT Vendor Management, Data Center, IT Service Delivery, ITIL and more. Doug Leonard has 2 emails and 2 mobile phone numbers on RocketReach.
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