Doug Leonard Email & Phone Number
Director, Head of U.S. Technology Service Management @ CIBC U.S.
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Doug Leonard Location
- Chicago, IL, US
Doug Leonard Work
- Director, Head of U.S. Technology Service Management @ (May 2026 - Present)
- Sr. Director, Service Delivery - Infrastructure and Delivery Shared Services @ (May 2023 - April 2026)
- Senior Principal, Digital Workspace @ (November 2021 - February 2023)
- Director – Service Management Office – Global Operations, ServiceNow, Service Desk at McDonald's @ (December 2020 - November 2021)
- Director - Cloud Services @ (February 2017 - December 2020)
- Datacenter Hosting Service Delivery Manager @ (March 2015 - February 2017)
- IT Service Delivery – Performance Analyst @ (December 2009 - March 2015)
- UNIX Systems Administrator and Engineer @ (January 2005 - November 2009)
- UNIX Analyst and Escalation Manager and UNIX Workstation Administrator @ (April 2000 - December 2004)
- Computer Operator - Team Leader @ (September 1996 - March 2000)
Doug Leonard Education
- DePaul University
Bachelor of Arts (BA) (Business and Information Technology)
- Purdue University Northwest
Executive MBA
Doug Leonard Skills
- IT Service Management
- IT Vendor Management
- Data Center
- IT Service Delivery
- ITIL
- IT Project & Program Management
- Unix
- Solaris
- Contract Negotiation
- Operating Systems
- Solution Architecture
- High Availability
- Linux
- HP-UX
- Sun
- TCP/IP
- System Deployment
- Red Hat Linux
- Disaster Recovery
- Shell Scripting
Doug Leonard Summary
- Doug Leonard, based in Chicago, IL, US, is currently a Director, Head of U.S. Technology Service Management at CIBC US. Doug Leonard brings experience from previous roles at Marriott International, Northern Trust Corporation and McDonald's. Doug Leonard holds a Bachelor of Arts (BA) in Business and Information Technology @ DePaul University. With a robust skill set that includes IT Service Management, IT Vendor Management, Data Center, IT Service Delivery, ITIL and more. Doug Leonard has 1 emails and 2 mobile phone numbers on RocketReach.
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