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Doug Kratzer Location
New Orleans, LA, US
Doug Kratzer Work
Contact Center Director @ (January 2024 - Present)
Contact Center Director @ (December 2022 - November 2023)
Vice President, Contact Center @ (February 2020 - August 2022)
Vice President Operations @ (January 2020 - December 2022)
Head of Accounts Receivable- National Call Center @ (February 2018 - February 2020)
Head of Call Center @ (January 2018 - December 2020)
VP- Payment operations @ (April 2012 - January 2018)
Vice President Operations @ (January 2012 - December 2018)
Workforce Management @ (January 2009 - December 2012)
Director of Operations @ (January 2009 - December 2012)
Doug Kratzer Education
Penn State University
Doug Kratzer Skills
Leadership
Microsoft Office
Management
Microsoft Word
Team Building
Workforce Planning
Teamwork
Operations Management
Risk Management
Microsoft Excel
Project Management
Change Management
Training
Microsoft Outlook
Strategic Planning
Workforce Management
Business Process Improvement
Microsoft PowerPoint
Data Analysis
Performance Management
Doug Kratzer Summary
Doug Kratzer, based in New Orleans, LA, US, is currently a Contact Center Director at Solar Alternatives. Doug Kratzer brings experience from previous roles at MaxHome, LLC, Pelican State Credit Union, Pelican Credit Union and Southern Glazer's Wine & Spirits. Doug Kratzer holds a Penn State University. With a robust skill set that includes Leadership, Microsoft Office, Management, Microsoft Word, Team Building and more. Doug Kratzer has 2 emails and 1 mobile phone numbers on RocketReach.
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