Doug Hart Email
Customer Success and Retention Director @ Contracts Advance
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Doug Hart Location
- Bristol, England, GB
Doug Hart Work
- Customer Success and Retention Director @ (September 2026 - Present)
- Principal Revenue Strategy @ (March 2026 - July 2026)
- Head of Customer Loyalty @ (August 2020 - March 2026)
- Senior Manager - Customer Experience @ (April 2018 - August 2020)
- Commercial Delivery Manager - Interim @ (November 2017 - April 2018)
- Customer Insight Manager - UK Retail @ (March 2017 - April 2018)
- Senior Analyst - Customer Experience @ (April 2015 - March 2017)
- Strategic Assistant - Chief Operating Officer @ (September 2013 - April 2015)
- Graduate - Customer Service Team Leader @ (July 2012 - August 2013)
Doug Hart Education
- University of South Wales
BA (Hons) - First Class Degree (International Business Management)
2008-2011
Doug Hart Skills
- Account Management
- Business Analysis
- Business Strategy
- Change Management
- Coaching & Mentoring
- Commercial Analysis
- Commercial Management
- Commerical management
- Continuous Improvement
- Cross-functional Team Leadership
- Customer Experience
- Customer Insight
- Customer Service
- Customer Success
- Data Analysis
- Employee Engagement
- General Insurance
- Leadership
- Lifetime Value
- Negotion
- Operations Management
- Organizational Design
- Partner Relationship Management
- Predictive Analytics
- Product Management
- Program Management
- Project Planning
- Proposition Development
- Qualitative Research
- Quantitative Research
- Revenue & Profit Growth
- Risk Management
- Scaling
- Speech Analytics
- Stakeholder Management
- Strategic Communications
- Strategic Planning
- Supplier Management
- Team Leadership
- Text Analytics
Doug Hart Summary
- Doug Hart, based in Bristol, England, GB, is currently a Customer Success and Retention Director at Contracts Advance. Doug Hart brings experience from previous roles at Dojo, OVO and Zurich Insurance plc. Doug Hart holds a 2008 - 2011 BA (Hons) - First Class Degree in International Business Management @ University of South Wales. With a robust skill set that includes Account Management, Business Analysis, Business Strategy, Change Management, Coaching & Mentoring and more. Doug Hart has 2 emails on RocketReach.
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