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Doug Friedman Location
Nashville, TN, US
Doug Friedman Work
Analyst @ (February 2024 - Present)
Self Employed @ (May 2021 - March 2024)
Senior Customer Support Analyst @ Cummins Engines (March 2011 - March 2024)
Life Insurance Agent @ American General Life Insurance (June 2010 - March 2011)
Customer Service Manager @ (January 2007 - May 2010)
Project Manager @ (March 2003 - May 2007)
Finance Project Manager @ (January 2005 - February 2007)
Customer Service Executive @ (January 2000 - January 2003)
Account Sales Representative @ Metrocall (January 1995 - January 1999)
Doug Friedman Education
Wake Forest University School of Business
Masters (Business Administration)
1991-1993
Wake Forest University
MBA (Business Administration)
1991-1993
University of Tennessee
BS (Industrial Engineering)
1982-1986
Doug Friedman Skills
Analytical Skills
Artificial Intelligence (AI)
Business Relationship Management
Call Center
Client Relations
Client Services
Communication
Contact Center Management
Cross-functional Team Leadership
Customer Experience
Customer Experience Management
Customer Loyalty
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service Management
Customer Support
Ethernet
Financial Analysis
Human Resources
Interpersonal Communication
Large Language Models (LLM)
Leadership
Management
Microsoft Excel
Microsoft Office
Microsoft Outlook
Organization Skills
Presentation Skills
Problem Solving
Project Management
Sales
Sales Operations
Soft Skills
Team Building
Team Management
Teamwork
Telecommunications
Time Management
Training
Troubleshooting
Vendor Management
Written Communication
Cross Functional Team Leadership
Cross Functional Team
Doug Friedman Summary
Doug Friedman, based in Nashville, TN, US, is currently a Analyst at Philips. Doug Friedman brings experience from previous roles at Instacart, Cummins Engines, American General Life Insurance and XO Communications. Doug Friedman holds a 1991 - 1993 Masters in Business Administration @ Wake Forest University School of Business. With a robust skill set that includes Analytical Skills, Artificial Intelligence (AI), Business Relationship Management, Call Center, Client Relations and more. Doug Friedman has 4 emails and 1 mobile phone numbers on RocketReach.
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