Managing Director - Workforce Management and Demand Planning and Forecasting @ Sears Stores
Director - Contact Center Financial Analysis and Demand Planning @ Associates
Finance Planning and Analysis  Fp and A @ American General Finance
Doug England's Education
University of Wisconsin
Bachelor of Arts (Financial Economics)
Institute of Business Forecasting
Project Management Institute (PMI)
(Project Management)
Six Sigma Academy
Doug England's Skills
Call Center
Workforce Management
Demand Planning and Forecasting
Process Engineering
Optimizations
Strategy
Analysis
BPO
Call Routing Design and Optimization
Simulation Planning and Risk Assessments
Doug England's Summary
Doug England, based in San Antonio, Texas, United States, is currently a Managing Director  Workforce Management at Usaa, bringing experience from previous roles at Hilton, Sears Holdings Corporation, Associates / Transouth Financial and American General Finance. Doug England holds a Bachelor of Arts in Financial Economics @ University of Wisconsin. With a robust skill set that includes Call Center, Workforce Management, Demand Planning and Forecasting, Process Engineering, Optimizations and more, Doug England contributes valuable insights to the industry. Doug England has 2 emails on RocketReach.