Doug Dvorak Email & Phone Number
Success Manager for Patient Financial and Access Services @ Cleveland Clinic
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Doug Dvorak Location
- Cleveland, OH, US
Doug Dvorak Work
- 2014 -now Success Manager for Patient Financial and Access Services @
- 2012 -2014 Workforce Management Analyst @
- 2012 -2012 Performance Metrics Analyst - Call Center Support Services @
- 2009 -2012 Pediatric Phlebotomist @
- 2006 -2008 Point of Contact @
- 2006 -2008 Supervisor and Team Leader @
- 2006 -2006 Technical Customer Service Agent @
- 1993 -2002 Phlebotomist and Patient Care Technician and Laboratory Asst. @
Doug Dvorak Education
- Cleveland Clinic Corporate Project Management Training
(Project Management)
2015-2015 - Aspect Vendor Training
WFM Configuration Training, Complete
2013-2013 - Aspect Vendor Training
Advanced Forecasting/Advanced Scheduling
2013-2013 - Aspect Vendor Training
Advanced Forecasting and Scheduling (Workforce Management Essentials)
2013-2013 - Aspect Vendor Training UIP
Vendor Certified (Aspect Vendor Training for UIP)
2012-2012 - University of Phoenix
Bachelor of Science in Business (Global Business Management)
2006-2011 - University of Phoenix
Associate of Arts (International Business)
2006-2009 - AMT, Inc.
Certifications (CompTIA and Microsoft )
2002-2004 - Trumbull County Joint Vocational School
technical (Medical Assistant/Phlebotomy/EKG Technician)
1993-1994
Doug Dvorak Skills
- Workforce Management
- Project Management
- Project Coordination
- Project Estimation
- Project Planning
- Software Project Management
- Project Delivery
- Scheduling
- Schedules
- Forecasting
- Demand Forecasting
- Trend Forecasting
- Economic Forecasting
- Problem Solving
- management
- Organizing
- Customer Satisfaction
- Customer Retention
- Call Center
- Windows
- Microsoft Office
- certified computer technician
- Customer Service
- Call Centers
- Access
- Healthcare
- Strategic Planning
- Data Analysis
- Process Improvement
- Healthcare Information Technology
- Hospitals
- Training
- Leadership
- Healthcare Management
- PowerPoint
- Sales
- Healthcare Information Technology Hit
- Business Process Improvement
Doug Dvorak Summary
- Doug Dvorak, based in Cleveland, OH, US, is currently a Success Manager for Patient Financial and Access Services at Cleveland Clinic. Doug Dvorak brings experience from previous roles at Cleveland Clinic and West Corporation. Doug Dvorak holds a 2015 - 2015 Cleveland Clinic Corporate Project Management Training. With a robust skill set that includes Workforce Management, Project Management, Project Coordination, Project Estimation, Project Planning and more. Doug Dvorak has 1 emails and 1 mobile phone numbers on RocketReach.
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