Doug Charles's Location
Texas, United States
Doug Charles's Work
- SVP Customer Solutions @ Nationstar Mortgage
- SVP @ Community Loan Servicing, LLC
- VP of Strategy and Command Center @ Nationstar Mortgage
- VP, WFM and Self-Service Auto Finance and Student Loans @ JPMorgan Chase & Co.
- Customer Service Executive Department Head and VP - Auto Finance @ JPMorgan Chase & Co.
- Adjunct Professor - Master Level Class @ University of Phoenix
- VP - North America Member Sales and Service and RPM @ Wyndham Worldwide
- SVP Customer Contact @ Bank of America
- Co-Founder and COO @ Affinity Outsourcing Group, Inc.
- VP of Operations @ Birch Communications
Doug Charles's Education
- University of Phoenix
MBA (Business Administration and Management, General)
2002 - 2006 - University of Phoenix
BSB (Business Administration)
1999 - 2001
Doug Charles's Skills
- Call Center
- Telemarketing
- Outsourcing
- Customer Relations
- Organizational Leadership
- Operations
- Operations Management
- Call Center Development
- Outbound
- Analytics
Doug Charles's Summary
Doug Charles, based in Texas, United States, is currently a SVP Customer Solutions at Mr. Cooper, bringing experience from previous roles at Community Loan Servicing, LLC, Nationstar Mortgage and JPMorgan Chase. Doug Charles holds a 2002 - 2006 MBA in Business Administration and Management, General @ University of Phoenix. With a robust skill set that includes Call Center, Telemarketing, Outsourcing, Customer Relations, Organizational Leadership and more, Doug Charles contributes valuable insights to the industry. Doug Charles has 3 emails and 1 mobile phone number on RocketReach.
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