2005 -
2006 Vice President, Customer Service and Business Operations @
1997 -
2005 Vice President Customer Services @
1995 -
1997 West Coast Manager of Support @
1992 -
1995 Manager Customer Support and Product Distribution @ Rasna
1988 -
1992 Senior Engineer @
Doug Bryan Education
Stanford University
MS (Mechanical Engineering)
University of Cincinnati
BS (Mechanical Engineering)
Doug Bryan Skills
Start-ups
E-commerce
Leadership
Team Building
B2B
Customer Service
SaaS
Product Management
Cloud Computing
Business Development
Enterprise Software
Product Marketing
Cross-functional Team Leadership
CRM
Entrepreneurship
Product Development
Sales
Contract Negotiation
Go-to-market Strategy
Vendor Management
New Business Development
Strategic Partnerships
Strategy
Process Improvement
Salesforce.com
Management
Professional Services
Analytics
Lead Generation
Mobile Devices
Software as a Service (SaaS)
Business Process Improvement
Solution Selling
Customer Satisfaction
Customer Relationship Management (CRM)
Consulting
Program Management
Strategic Planning
Strategy Implementation
Operations Management
Operational Excellence
IT Infrastructure Design
Cloud
Cloud Applications
Turnaround Strategy
Channel Account Management
Building Business Partnerships
Predictive Analytics
Customer Analysis
Loyalty Programs
E Commerce
Sales Management
Cross Functional Team Leadership
Go to Market Strategy
Start Ups
Microsoft Office
Troubleshooting
Customer Relationship Management Crm
Software as a Service Saas
Software as a Service
Customer Relationship Management
Doug Bryan Summary
Doug Bryan, based in Saratoga, CA, US, is currently a Principal at Customer Service Excellence. Doug Bryan brings experience from previous roles at SVI Global Ltd., Arkestro, Stellar Labs, Inc. and Saisei. Doug Bryan holds a MS in Mechanical Engineering @ Stanford University. With a robust skill set that includes Start-ups, E-commerce, Leadership, Team Building, B2B and more. Doug Bryan has 2 emails and 4 mobile phone numbers on RocketReach.
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