HVAC Install Operations Manager @ (January 2018 - December 2018)
Director of Service Operations @ (July 2004 - June 2017)
Manager of Training, Dispatch and International Service @ (May 2002 - June 2004)
International Trainer and Service Representative @ (April 1997 - May 2002)
Customer Service Representative @ Trotter Treadmills (October 1992 - May 1997)
Doug Ackerman Education
Fitchburg State University
Bachelor of Science (BS) (History)
1983-1987
Doug Ackerman Skills
Account Management
Business Development
Coaching
Communication
Continuous Improvement
Critical Thinking
Cross-functional Team Leadership
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Support
Editing
Employee Training
Field Service Management
Fitness
Fitness Training
Key Performance Indicators
Leadership
Management
Marketing
New Business Development
PeopleSoft
Personal Training
Policies & Procedures
Process Improvement
Project Management
Proofreading
Sales
Sales Management
Salesforce.com
Strategic Planning
Teaching
Team Building
Team Leadership
Training
Video Production
Public Speaking
HVAC
Strategy
Operations Management
Cross Functional Team Leadership
Research
Doug Ackerman Summary
Doug Ackerman, based in Holliston, MA, US, is currently a Policy and Procedure Writer | Trainer at Rodenhiser Plumbing, Heating, A/C & Electrical. Doug Ackerman brings experience from previous roles at Rodenhiser Plumbing, Heating, A/C & Electrical and Cybex International. Doug Ackerman holds a 1983 - 1987 Bachelor of Science (BS) in History @ Fitchburg State University. With a robust skill set that includes Account Management, Business Development, Coaching, Communication, Continuous Improvement and more. Doug Ackerman has 2 emails and 1 mobile phone numbers on RocketReach.
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