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Dorie Wallace Location
Charleston, SC, US
Dorie Wallace Work
2025 -now Director of Customer Success @
2025 -now Founder | Strategic Consultant @
2024 -now Chairperson of the Board @
2021 -now Vice President, Product Operations @
2019 -now Sr. Director, Operational Excellence @
2017 -now Vice President, Customer Success @
2017 -now Adjunct Professor @
2011 -now Vice President, Customer Support @
2010 -now Director of Operational Excellence @
2007 -now Operations Manager, (Business Unit Chief Customer Officer) @
1998 -now Product Manager @
Dorie Wallace Education
The Citadel
MBA (Strategic Management & Customer Service)
College of Charleston
Winthrop University
Dorie Wallace Skills
Customer Service
Strategic Planning
Leadership Development
Communication
Presentations
Call Center
Competitive Analysis
Process Improvement
Culture Change
Customer Satisfaction
Project Management
CRM
Mergers
Non-profits
Leadership
Customer Experience
Nonprofits
Budgets
Training
Professional Services
Business Development
Call Centers
Cross-functional Team Leadership
Product Management
Analytics
Market Research
Management
Product Development
Analysis
SaaS
Business Process Improvement
Program Management
Business Analysis
Business Strategy
Technical Support
Strategy
Team Leadership
Project Planning
P&L Management
Microsoft Excel
Social Media
Cross Functional Team Leadership
Non Profits
Dorie Wallace Summary
Dorie Wallace, based in Charleston, SC, US, is currently a Director of Customer Success at Patch My PC. Dorie Wallace brings experience from previous roles at DW Leadership, One80 Place, Anthology Inc and Benefitfocus. Dorie Wallace holds a MBA in Strategic Management & Customer Service @ The Citadel. With a robust skill set that includes Customer Service, Strategic Planning, Leadership Development, Communication, Presentations and more. Dorie Wallace has 4 emails and 2 mobile phone numbers on RocketReach.
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