Doreen Hernon Email & Phone Number
Director of Customer Service and Claims Support @ Heritage Insurance
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Doreen Hernon Location
- Palm Harbor, FL, US
Doreen Hernon Work
- Director of Customer Service and Claims Support @ (March 2023 - Present)
- Senior Manager Customer Service and Claims Support @ (January 2023 - May 2023)
- Customer Service Manager @ (April 2021 - February 2023)
- Manager, Customer Support @ (April 2019 - August 2020)
- HR Service Center Management @ (August 2016 - April 2019)
- Unit Manager- Work At Home- Tampa and Sr. Associate @ (January 2013 - August 2016)
- Manager, Call Center Operations @ (March 2011 - January 2013)
- Sales Supervisor @ (January 2009 - March 2011)
- Sales Champion @ (March 2007 - January 2009)
- Inside Sales and Rapid Cycle Department @ (January 2005 - January 2007)
- Outside Sales and Field Trainer @ Maintenance Engineering (January 2002 - January 2005)
- Outside Sales @ McMullen Air Conditioning (January 1999 - January 2000)
- Account Executive for Outside Sales @ Clearwater Printing (January 1998 - January 1999)
- Regional Sales and Marketing Director @ Industrial Building Services (January 1994 - January 1997)
Doreen Hernon Education
- Bliss College
Associates (Business)
Doreen Hernon Skills
- Employee Engagement
- Performance Management
- Call Centers
- Customer Experience
- Team Building
- Leadership
- Operations Management
- Management
- Coaching
- Customer Service
- Recruiting
- Sales Process
- Sales Management
- Sales
- New Business Development
- Training
- Project Planning
- Contact Center Management
- Program Management
- Contract Negotiation
- Employee Relations
- Staff Development
- Event Planning
- Customer Satisfaction
- Business Networking
- Process Simulation
- Coaching and Training
- Process Development
- Professional Networking
- Local and National Sales
- Business Development
- Contact Centers
- Human Resources (HR)
- Team Leadership
- Account Management
- Vendor Management
- Hiring
- Employee Training
- Sales Operations
- Customer Support
- Customer Experience Management
- Microsoft Word
- Public Speaking
- Microsoft Excel
- Human Resources Hr
- Human Resources
Doreen Hernon Summary
- Doreen Hernon, based in Palm Harbor, FL, US, is currently a Director of Customer Service and Claims Support at Heritage Insurance. Doreen Hernon brings experience from previous roles at Heritage Insurance, Malwarebytes and Quest Diagnostics. Doreen Hernon holds a Associates in Business @ Bliss College. With a robust skill set that includes Employee Engagement, Performance Management, Call Centers, Customer Experience, Team Building and more. Doreen Hernon has 3 emails and 3 mobile phone numbers on RocketReach.
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