1999 -2003 Manager, Client Services @ American Express Business Travel
1996 -1999 Customer Service Rep @
Doreen Ford-Wilde Education
Rutgers, The State University of New Jersey-Newark
Bachelor of Arts (BA) (Urban Studies with a focus in Sociology)
1985-1989
Rutgers University
Doreen Ford-Wilde Skills
Training Material
Key Performance Indicators
Post-Sales
Voice of the Customer
Business Reviews
Relationship Building
Software as a Service (SaaS)
Upselling
Account Management
Employee Benefits
Customer Service
Vendor Management
Leadership
Salesforce.com
Time Management
Process Improvement
Analytics
Networking
SDLC
PowerPoint
Outlook
Contract Negotiation
Employee Relations
Staff Development
Strategic Planning
Human Resources
Management
Recruiting
Training
Project Management
Healthcare
Team Leadership
Team Building
Performance Management
Data Analysis
Onboarding
Software Documentation
CRM
Program Management
Business Development
Customer Satisfaction
Sales
Microsoft Office
Relationship Management
Public Speaking
Business Process Improvement
Customer Relationship Management (CRM)
Microsoft Outlook
Creative Problem Solving
Business Relationship Management
Doreen Ford-Wilde Summary
Doreen Ford-Wilde, based in New York, NY, US, is currently a Strategic Account Director at HireRight. Doreen Ford-Wilde brings experience from previous roles at Aflac, Self-Employed, LHC Group and ChefMod. Doreen Ford-Wilde holds a 1985 - 1989 Bachelor of Arts (BA) in Urban Studies with a focus in Sociology @ Rutgers, The State University of New Jersey-Newark. With a robust skill set that includes Training Material, Key Performance Indicators, Post-Sales, Voice of the Customer, Business Reviews and more. Doreen Ford-Wilde has 1 emails and 2 mobile phone numbers on RocketReach.
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