Donovan Barends Email
Aftersales Manager @ Trust Auto Group
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Donovan Barends Location
- Cape Town, WC, ZA
Donovan Barends Work
- Aftersales Manager @ (June 2019 - Present)
- Self Employed @ Ad hoc Consulting Projects and Workshop Gearing (June 2016 - June 2019)
- Service Manager @ Imperial Mitsubishi/Mazda (April 2014 - February 2016)
- Brand Service Manager – Western Cape @ Sandown Motor Holdings T/A Mitsubishi Motors (June 2007 - March 2014)
- Service Manager @ Porters Auto & Mitsubishi Motors Paarden Eiland (March 1996 - May 2007)
- Costing and Warranty Supervisor @ Brian Porter Motors (February 1989 - March 1996)
- Costing Controller and Supervisor @ Multimech – A Division of Tramway LTD (February 1986 - February 1989)
Donovan Barends Education
- Studied at Mercedes Benz a division of Daimler Chrysler AG
NQF5 (Customer Service Management)
- Aloe High School
High School
- Basic Warranty 1 SM and WA
- Basic Communication and Teamwork
- Basic SQS 1,2,3 (SQS – Service Quality Standards)
- Intermediate SQS 4,5,6 (SQS – Service Quality Standards)
- Basic POPI Act
- Intermediate SQS 7,8
- Intermediate Customer Satisfaction and Service Reminder System
- Basic Technical for Non-Technical
- Service Management
- Warranty Management
- Negotiate to Optimise Your Business (Negotiation skills NQF level 5)
- Coach the Learner
- Organisational Management
- Tactical Planning
- Customer Satisfaction
- Service Managers Development Program
Donovan Barends Summary
- Donovan Barends, based in Cape Town, WC, ZA, is currently a Aftersales Manager at Trust Auto Group. Donovan Barends brings experience from previous roles at Ad hoc Consulting Projects and Workshop Gearing, Imperial Mitsubishi/Mazda, Sandown Motor Holdings T/A Mitsubishi Motors and Porters Auto & Mitsubishi Motors Paarden Eiland. Donovan Barends holds a NQF5 in Customer Service Management @ Studied at Mercedes Benz a division of Daimler Chrysler AG. Donovan Barends has 1 emails on RocketReach.
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