Donovan Barends Email
Aftersales Manager @ Trust Auto Group
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Donovan Barends Location
- Cape Town, WC, ZA
Donovan Barends Work
- 2019 -now Aftersales Manager @
- 2016 -2019 Self Employed @ Ad hoc Consulting Projects and Workshop Gearing
- 2014 -2016 Service Manager @ Imperial Mitsubishi/Mazda
- 2007 -2014 Brand Service Manager – Western Cape @ Sandown Motor Holdings T/A Mitsubishi Motors
- 1996 -2007 Service Manager @ Porters Auto & Mitsubishi Motors Paarden Eiland
- 1989 -1996 Costing and Warranty Supervisor @ Brian Porter Motors
- 1986 -1989 Costing Controller and Supervisor @ Multimech – A Division of Tramway LTD
Donovan Barends Education
- Studied at Mercedes Benz a division of Daimler Chrysler AG
NQF5 (Customer Service Management)
- Aloe High School
High School
- Basic Warranty 1 SM and WA
- Basic Communication and Teamwork
- Basic SQS 1,2,3 (SQS – Service Quality Standards)
- Intermediate SQS 4,5,6 (SQS – Service Quality Standards)
- Basic POPI Act
- Intermediate SQS 7,8
- Intermediate Customer Satisfaction and Service Reminder System
- Basic Technical for Non-Technical
- Service Management
- Warranty Management
- Negotiate to Optimise Your Business (Negotiation skills NQF level 5)
- Coach the Learner
- Organisational Management
- Tactical Planning
- Customer Satisfaction
- Service Managers Development Program
Donovan Barends Summary
- Donovan Barends, based in Cape Town, WC, ZA, is currently a Aftersales Manager at Trust Auto Group. Donovan Barends brings experience from previous roles at Ad hoc Consulting Projects and Workshop Gearing, Imperial Mitsubishi/Mazda, Sandown Motor Holdings T/A Mitsubishi Motors and Porters Auto & Mitsubishi Motors Paarden Eiland. Donovan Barends holds a NQF5 in Customer Service Management @ Studied at Mercedes Benz a division of Daimler Chrysler AG. Donovan Barends has 1 emails on RocketReach.
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