Donna Watson Email & Phone Number
Senior Operations Manager - VP @ Barclays
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Donna Watson Location
- Sunderland, GB
Donna Watson Work
- 2014 -now Senior Operations Manager - VP @
- 2008 -2014 Senior Customer Service Manager @
- 2007 -2008 Senior Operations Manager @
- 1996 -2007 Operations Manager and Interim Contact Centre Manager @
Donna Watson Education
- n/a 1981-1986
- St Anthony's RC School, Sunderland 1981-1985
Donna Watson Skills
- Customer Experience
- Operations Management
- Call Center
- Change Management
- Management
- Call Centers
- Forecasting
- Contact Centers
- Stakeholder Management
- CRM
- Business Process Improvement
- Performance Management
- Outsourcing
- Team Management
- Service Delivery
- Business Process
- Process Improvement
- BPO
- Team Leadership
- Vendor Management
- Project Delivery
- Workforce Management
- Business Analysis
- Customer Satisfaction
- Resource Management
- Employee Engagement
- Business Transformation
- Customer Retention
- Strategy
- Telecommunications
- Cross-functional Team Leadership
- Sla
- Leadership
- Offshoring
- IVR
- Account Management
- Customer Relationship Management (CRM)
- Customer Relationship Management Crm
- Sales
- Cross Functional Team Leadership
- Customer Service
- Customer Relationship Management
Donna Watson Summary
- Donna Watson, based in Sunderland, GB, is currently a Senior Operations Manager - VP at Barclays. Donna Watson brings experience from previous roles at Sage, Sitel and T-Mobile. Donna Watson holds a 1981 - 1986 n/a. With a robust skill set that includes Customer Experience, Operations Management, Call Center, Change Management, Management and more. Donna Watson has 2 emails and 1 mobile phone numbers on RocketReach.
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