Travel Experience Lead @ (October 2018 - April 2020)
Customer Service Team Lead @ (September 2016 - October 2018)
Site Supervisor @ (October 2007 - September 2016)
Donna Torres Education
Concorde Career Colleges
Medical/Clinical Assistant
2008-2009
Skyline High School
High School Diploma
2006
Donna Torres Skills
Administrative Assistance
Analytical Skills
Appointment Scheduling
Bank Account Maintenance
Banking
Branch Banking
Coaching
Contact Centers
Contractor Supervision
Cost Control
Cross-team Collaboration
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Service Operations
Customer Service Training
Customer Support
Data Entry
Easily Adaptable
Emotional Intelligence
Escalations Management
File Management
File Systems
Financial Transaction Processing
Health & Safety
Hotel Booking
Inventory Control
Inventory Management
Invoicing
Job Scheduling
KPI Reporting
Key Performance Indicators
Microsoft Office
Office Administration
Operational Efficiency
Operational Planning
Performance Metrics
Personnel Files
Property Management Systems
QuickBooks
Reporting
Research Skills
Reservations
Retail Banking
SQL
Salesforce.com
Scheduling
Software
Standard Operating Procedure (SOP)
Supervisory Skills
Tableau
Team Leadership
Team Management
Training & Development
Zendesk
Donna Torres Summary
Donna Torres, based in Dallas, TX, US, is currently a Division Administrator at Southwest Construction Services. Donna Torres brings experience from previous roles at Take Command, Southwest Construction Services, Ethos Roofing & Contracting and TripActions. Donna Torres holds a 2008 - 2009 Medical/Clinical Assistant @ Concorde Career Colleges. With a robust skill set that includes Administrative Assistance, Analytical Skills, Appointment Scheduling, Bank Account Maintenance, Banking and more. Donna Torres has 1 emails on RocketReach.
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