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Donna Marasco Location
Texas, United States
Donna Marasco Work
Director, Client Services @ (July 2015 - Present)
National Collection Strategy Manager @ (August 2012 - June 2015)
Regional Department Head - Collections @ (March 2005 - March 2011)
Organization Effectiveness Manager @ (June 2000 - February 2005)
Customer Relations Manager, North America @ (April 1999 - May 2000)
Regional Operations Manager @ (June 1998 - March 1999)
Dealer Services Operations Manager @ (September 1997 - June 1998)
Customer Service Operations Manager @ (September 1995 - August 1997)
Center Operations Manager - Customer Service @ (March 1994 - August 1995)
Other Relevant Assignments @ (June 1987 - August 1995)
Donna Marasco Education
University of Illinois Urbana-Champaign
Bachelor of Science (Business Administration)
Mother McAuley Liberal Arts High School
Donna Marasco Skills
Six Sigma
Green Belt Certified
Project Champion
Continuous Improvement
Call Center
Word
Excel
PowerPoint
WebFOCUS
Process Improvement
Operations Management
Customer Service
Workforce Management
Customer Satisfaction
Performance Management
Team Building
Vendor Management
Coaching
Mentoring
Business Process Improvement
Loss Mitigation
Process Engineering
Credit
Customer Relations
Employee Relations
People Management
Leadership
Call Centers
Microsoft Word
Management
Training
Team Leadership
Analysis
Project Management
Sales
Financial Services
Negotiation
Microsoft Excel
Forecasting
Risk Management
Change Management
Human Resources
Salesforce.com
Outsourcing
Relationship Management
Cross-functional Team Leadership
Business Strategy
Strategy
Finance
Customer Retention
Social Media
Client Services
Microsoft Office
Cross Functional Team Leadership
Research
Public Relations
Services
Donna Marasco Summary
Donna Marasco, based in Texas, United States, is currently a Director, Client Services at Mercedes-Benz Financial Services USA LLC. Donna Marasco brings experience from previous roles at Mercedes-Benz Financial Services USA LLC and Ford Motor Credit Company. Donna Marasco holds a Bachelor of Science in Business Administration @ University of Illinois Urbana-Champaign. With a robust skill set that includes Six Sigma, Green Belt Certified, Project Champion, Continuous Improvement, Call Center and more. Donna Marasco has 1 emails and 1 mobile phone numbers on RocketReach.
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