President and Chief Executive Officer @ (June 2007 - September 2011)
Vice President Sales, Marketing and Client Services @ (February 2006 - June 2007)
Vice President, Sales and Marketing @ (September 2004 - January 2006)
Business Development Director @ (March 2003 - August 2004)
Client Services Director @ (November 2001 - February 2003)
Client Services Manager @ (July 2000 - October 2001)
Team Leader and Trainer @ (January 1999 - July 2000)
Donna Malone Education
Illinois State University
Bachelor Of Science (Psychology)
1998
Donna Malone Skills
Strategic Planning
Inbound Marketing
Business Development
Process Improvement
Sales
Selling
Customer Experience
Leadership
Vendor Management
Call Center
Call Centers
Outsourcing
BPO
Workforce Management
Contact Centers
Marketing
CRM
Program Management
Team Management
Customer Service
Operations Management
Customer Satisfaction
Coaching
Customer Retention
Management
Marketing Strategy
Performance Management
Training
Start-ups
Team Building
Donna Malone Summary
Donna Malone, based in Peoria, IL, US, is currently a President and CEO at Proctor Place. Donna Malone brings experience from previous roles at Proctor Place, DJM Solutions and Affina. Donna Malone holds a Bachelor Of Science in Psychology @ Illinois State University. With a robust skill set that includes Strategic Planning, Inbound Marketing, Business Development, Process Improvement, Sales and more. Donna Malone has 2 emails and 2 mobile phone numbers on RocketReach.
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