2013 -
2017 Continual Service Improvement Manager @
2008 -
2013 Process and Tools Manager @
2006 -
2008 Incident Management Analyst @
2004 -
2006 Service Desk Analyst @
Donna Lloyd Education
Cardiff University / Prifysgol Caerdydd
Bachelor's degree (English Literature (British and Commonwealth))
2000
-
2003
Devonport High School for Girls 1993
-
2000
Donna Lloyd Skills
IT Service Management
Governance
Team Leadership
ITIL
Incident Management
Service Delivery
Change Management
Stakeholder Management
Project Delivery
Business Process Improvement
Business Analysis
Six Sigma
Project Portfolio Management
Sales
Management
Process Improvement
Business Process
Service Operations
IT Strategy
Project Management
Continuous Improvement
PRINCE2
Donna Lloyd Summary
Donna Lloyd, based in Plymouth, GB, is currently a Senior Enterprise Product Manager (Engagement and Automation) at EDF (UK). Donna Lloyd brings experience from previous roles at EDF (UK) and EDF Energy. Donna Lloyd holds a 2000 - 2003 Bachelor's degree in English Literature (British and Commonwealth) @ Cardiff University / Prifysgol Caerdydd. With a robust skill set that includes IT Service Management, Governance, Team Leadership, ITIL, Incident Management and more. Donna Lloyd has 1 emails and 1 mobile phone numbers on RocketReach.
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