Donna Hardy Email & Phone Number
Technical Projects Systems Engineer @ Cisco
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Donna Hardy Location
- Bowie, MD, US
Donna Hardy Work
- 2021 -now Technical Projects Systems Engineer @
- 2021 -2022 Project Manager Global Systems Engineering (PMO) @
- 2018 -2021 Project Manager - Client Project and Program Management @
- 2014 -2018 Customer Success Manager @
- 2008 -2013 Director - Call Center Operations Technology @ Simplexity LLC
- 2006 -2007 Director IT Program and Project Management and Product Development @ Simplexity LLC
- 2000 -2003 Director - Call Center Systems and Technology @
- 1999 -2000 Senior Manager - Global Customer Care @ Iridium
- 1996 -1998 Senior Manager - Call Center Development Group @
- 1994 -1996 Manager - Business Process Engineering @
- 1986 -1994 Programmer and Manager - Information Systems @
Donna Hardy Education
- University of Maryland University College
Master of Business Administration (MBA) (Management Information Systems)
1990-1995 - College of Notre Dame of Maryland
Bachelor of Arts (BA) (Mathematics and Computer Science)
1982-1986
Donna Hardy Skills
- Call Center
- Telecommunications
- Operations Management
- Cross-functional Team Leadership
- Process Improvement
- Vendor Management
- Program Management
- Customer Experience
- Product Management
- Call Centers
- Project Management
- Sales Management
- Analytics
- Quality Assurance
- Training
- Requirements Analysis
- Integration
- CRM
- Product Development
- E-commerce
- Software Documentation
- Agile Methodologies
- Business Analysis
- SaaS
- Business Intelligence
- Outsourcing
- Strategic Partnerships
- Start-ups
- Mobile Devices
- Business Process
- Business Process Improvement
- Customer Relationship Management (CRM)
- Customer Relationship Management Crm
- E Commerce
- Technology
- Start Ups
- Networking
- Technical Requirements
- MVNO
- Support
- Cross Functional Team Leadership
- Operational Support
- Customer Relationship Management
Donna Hardy Summary
- Donna Hardy, based in Bowie, MD, US, is currently a Technical Projects Systems Engineer at Cisco. Donna Hardy brings experience from previous roles at Cisco, Broadsoft (company formerly known as Transera) and Simplexity LLC. Donna Hardy holds a 1990 - 1995 Master of Business Administration (MBA) in Management Information Systems @ University of Maryland University College. With a robust skill set that includes Call Center, Telecommunications, Operations Management, Cross-functional Team Leadership, Process Improvement and more. Donna Hardy has 4 emails and 1 mobile phone numbers on RocketReach.
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