Customer Support Account Manager @ (November 2021 - November 2023)
Inside Sales @ Total Communications, a subsidiary of Frontier Communications (May 2018 - October 2021)
Infrastructure Specialist @ (January 1997 - May 2018)
Manager @ Thrifty Car Rental (September 1984 - January 1997)
Donna Skills
Account Management
Attention to Detail
Cabling
Cisco Systems Products
Cisco Technologies
Client Relations
Communication
Customer Engagement
Customer Experience
Customer Interaction
Customer Satisfaction (CSAT)
Customer Service Management
Customer Success
Customer Support
Data Center
Direct Sales
Fiber Optics
Interpersonal Skills
LAN-WAN
Managerial/Supervisory | Customer Service | Training and Development | Sales Support | Project Management | Customer Budget Planning | Data Center Cable Design | Sales and Marketing | Procedure Documentation | Product Support | Team Building and Teamwork | Sales Administration | Communication
Network Architecture
Network Design
Optical Fiber
Phone Etiquette
Problem Solving
Product Knowledge
Relationship Building
Relationship Development
Routers
Salesforce.com
Solution Selling
Support Management
Switches
Team Performance
Telecommunications
Telephony
Training
Unified Communications
VoIP
Voice over IP (VoIP)
WAN
Wide Area Network (WAN)
Donna Summary
Donna, based in Phoenix, NY, US, is currently a Customer Success Coordinator at ComSource. Donna brings experience from previous roles at Osterman Fox and Associates, Frontier Communications, Total Communications, a subsidiary of Frontier Communications and CABLExpress. With a robust skill set that includes Account Management, Attention to Detail, Cabling, Cisco Systems Products, Cisco Technologies and more. Donna has 1 emails and 1 mobile phone numbers on RocketReach.
Looking for a different Donna?
Find contact details for 700 million professionals.