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Donna Claxton Location
Chicago, IL, US
Donna Claxton Work
Director, SNAP E and T Intermediary Program @ (August 2021 - Present)
Director, IT Career Lab and SNAP Intermediary Programs @ (February 2024 - January 2026)
Program Manager @ (December 2012 - August 2021)
Training Manager (Agent Performance and Instructional Design Lead) @ (December 2007 - May 2011)
Support Center Contract Lead @ (February 2007 - February 2008)
Contact Center Operations Support Manager @ Accenture HR Services (July 2004 - February 2007)
Contact Center Operations Lead @ Accenture HR Services (November 2005 - December 2006)
Contact Center Supervisor|Quality Training Methods and Procedures Lead @ EPEOPLESERVE (June 1999 - July 2004)
Donna Claxton Education
Benedictine University
Master of Business Administration (M.B.A.) (Health/Health Care Administration/Management)
2012-2016
University of Illinois at Urbana-Champaign
Bachelor of Arts (B.A.) (Speech Communications)
1983-1987
Donna Claxton Skills
Business Process
Human Resources
Employee Benefits
Call Centers
Mentoring
Vendor Management
Cross Functional Team Leadership
Project Management
Training Delivery
Leadership
Organizational Effectiveness
Organizational Design
Building Strong Teams
Process Improvement
Cross Functional Team
Customer Service
Call Center
Employee Engagement
Operations Management
Analysis
Training
Management
Photoshop
Team Leadership
Talent Management
Time Management
Strategic Planning
Employee Training
Interviews
Performance Management
Management Consulting
Quality Assurance
Workshop Facilitation
Process Development
Procedure Creation
Admissions
Software Documentation
Organizational Development
Change Management
Team Management
Graphic Design
Organizational
Account Management
Program Management
Recruiting
Budgets
Coaching
Team Building
Business Process Improvement
Project Planning
CRM
High Performance Teams
Leadership Development
Process Simulation
Strategy
Outsourcing
Donna Claxton Summary
Donna Claxton, based in Chicago, IL, US, is currently a Director, SNAP E and T Intermediary Program at National Able Network. Donna Claxton brings experience from previous roles at National Able Network and Accenture. Donna Claxton holds a 2012 - 2016 Master of Business Administration (M.B.A.) in Health/Health Care Administration/Management @ Benedictine University. With a robust skill set that includes Business Process, Human Resources, Employee Benefits, Call Centers, Mentoring and more. Donna Claxton has 1 emails and 1 mobile phone numbers on RocketReach.
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