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Donna Cheung Location
Toronto, ON, CA
Donna Cheung Work
Customer Experience and Digital Transformation Lead @ (October 2016 - Present)
Manager, Customer Experience @ (February 2013 - October 2016)
Manager, Customer Contact @ (January 2009 - February 2013)
Senior Billing Analyst @ (January 2007 - December 2008)
Consultant @ (April 2005 - January 2007)
Application Designer and Project Manager @ (August 2002 - April 2005)
Developer @ (January 1999 - January 2000)
Donna Cheung Education
University of Waterloo
Bachelor of Mathematics (Computer Science)
Donna Cheung Skills
Business Analysis
Business Process
Business Process Improvement
Business Requirements
Business Transformation
CRM
Customer Relationship Management (CRM)
Management
Outsourcing
PMP
Process Improvement
Project Delivery
Project Management
Project Portfolio Management
Requirements Analysis
Requirements Gathering
Solution Architecture
Vendor Management
Donna Cheung Summary
Donna Cheung, based in Toronto, ON, CA, is currently a Customer Experience and Digital Transformation Lead at Enbridge Gas Distribution. Donna Cheung brings experience from previous roles at Enbridge Gas Distribution and Deloitte. Donna Cheung holds a Bachelor of Mathematics in Computer Science @ University of Waterloo. With a robust skill set that includes Business Analysis, Business Process, Business Process Improvement, Business Requirements, Business Transformation and more. Donna Cheung has 1 mobile phone numbers on RocketReach.
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