Donna Carr Email & Phone Number
Workforce Planning Manager @ AXA
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Donna Carr Location
- Preston, GB
Donna Carr Work
- Workforce Planning Manager @ (November 2020 - Present)
- Head of Vendor Management @ (February 2016 - November 2018)
- Business to Consumer Resource Planning Manager @ (August 2010 - September 2015)
- Group Scheduling and Realtime Manager @ (June 2009 - May 2010)
- Scheduling Manager @ (July 2006 - June 2009)
- Strategy and Planning Manager @ (December 2005 - July 2006)
- Workforce Planning Manager @ (January 2001 - January 2005)
- Scheduling Manager @ (January 1999 - January 2001)
Donna Carr Education
- Lostock Hall High School 1983-1988
Donna Carr Skills
- Leadership
- Customer Service
- IVR
- Operations Management
- Coaching
- Call Center
- Employee Relations
- Totalview
- Service Delivery
- Project Planning
- Call Centers
- Forecasting
- Change Management
- Performance Management
- Strategic Recruitment Planning
- Business Continuity
- Customer Experience
- Stakeholder Management
- Telecommunications
- CRM
- Microsoft Excel
- Workforce Management
- People Management
- Team Management
- Business Analysis
- Q Max
- Strategy
- Call Routing
- Process Improvement
- Planning
- Team Leadership
- Training
- Outsourcing
- Sla
- Resource Management
- Real Time Monitoring
- Business Development
- Contact Centers
- Ilm Level 5
- Blue Pumpkin
- Building Relationships
- Information Management
- Scheduling Management
- Recruiting
- Project Delivery
- Management
- Business Process Improvement
- eWFM
- ACD
- Siemens HiPath
- Workforce Planning
- Vendor Management
- Service Level Agreements
Donna Carr Summary
- Donna Carr, is currently a Workforce Planning Manager at Axa. Donna Carr brings experience from previous roles at laterooms.com, Talktalk and Dixons Carphone. Donna Carr holds a 1983 - 1988 Lostock Hall High School. With a robust skill set that includes Leadership, Customer Service, IVR, Operations Management, Coaching and more. Donna Carr has 1 mobile phone numbers on RocketReach.
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