Donna A. Email & Phone Number
Senior Business Architect @ Main Digital
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Donna A. Location
- Chapel Hill, NC, US
Donna A. Work
- 2026 -now Senior Business Architect @
- 2024 -2025 Senior Engagement Manager | Product Owner | OCM Lead @
- 2024 -2025 Product Owner - M and A Jira and Confluence Integration @
- 2021 -2025 Digital Business Architect | Product Owner | BRM Manager @
- 2020 -2021 Senior Business Analyst – Finance and Operations @
- 2016 -2020 CRM Operations Manager and Enterprise Customer Success Manager @
- 1996 -2016 Additional Experience @ StratusLIVE | Healthcare Businesswomen's Association | Recorded Books | Land Rov
Donna A. Education
- Microsoft Dynamics Learning Portal
Dynamics CRM customization and configuration ( MS Dynamics CRM 2016)
2016-2016 - Microsoft Dynamics Leaning Portal
Certification ( 80729AE: Customization and Configuration in Microsoft Dynamics CRM 2016 (MB2-712 Exam))
2016-2016 - SkillPath Workshop
Seminar/Workshop ( Managing Multiple Projects, Objectives and Deadlines)
2014-2014 - SkillPath Workshop
Seminar/Workshop ( The Conference on Customer Service)
2014-2014 - ASAE University
Certificate ( Association Membership Management)
2012-2012 - Prince George's Community College
General Studies Courses
1984-1985
Donna A. Skills
- Software Implementation
- Critical Thinking
- Management
- Leadership
- Customer Interaction
- Coaching & Mentoring
- Splunk
- TargetProcess
- Jira
- ServiceNow
- Instana
- Dynatrace
- Business Analysis
- Presentation Skills
- Customer Relationship Management (CRM)
- Data Visualization
- Strategic Planning
- Reporting & Analysis
- Project Management
- Pivot Tables
- Customer Retention
- Data Management
- Digital Marketing
- Market Research
- Program Development
- Social Media Marketing
- Extract, Transform, Load (ETL)
- Nonprofits
- Salesforce.com
- Salesforce Lightning
- InVIsion
- Microsoft Excel
- Microsoft Office
- IBM Cloud
- Microsoft Word
- Microsoft PowerPoint
- Tableau
- Databases
- Microsoft Dynamics CRM
- Zoho CRM
- SharePoint
- SQL Server Integration Services (SSIS)
- Zoho Desk
- SQLite
- Relational Databases
- SQL
- LINQpad
- Training
- Public Speaking
- Problem Solving
- Team Building
- Communication
- Customer Service
- Team Leadership
- Business Process Automation
- Relationship-builder with Unsurpassed Interpersonal Skills
- Statistical Reporting
- Mural
- Zendesk
- Salesforce Desk
- Zoho
- Zoho One
- Marketing
- Marketing Strategy
- Leadership Development
- Healthcare
- Analysis
- Marketing Communications
- Data Analysis
- Sales
- Customer Relations
- Database Administration
- Event Planning
- Social Media
- Business Process
- Research
- Design
- Reporting
- Process Improvement
- Customer Relationship Management Crm
- Customer Relationship Management
- Sql Server Reporting Services Ssrs
- Sql Server Integration Services Ssis
- Reporting And Analysis
- Load Etl
- SQL DB2
- Client Accounts
- Extract
- Transform
- SQL Server Integration Services
- SQL Server Reporting Services
Donna A. Summary
- Donna A., based in Chapel Hill, NC, US, is currently a Senior Business Architect at Main Digital. Donna A. brings experience from previous roles at IBM. Donna A. holds a 2016 - 2016 Dynamics CRM customization and configuration in MS Dynamics CRM 2016 @ Microsoft Dynamics Learning Portal. With a robust skill set that includes Software Implementation, Critical Thinking, Management, Leadership, Customer Interaction and more. Donna A. has 1 emails and 1 mobile phone numbers on RocketReach.
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