Donatien Fauchon's Location
Marseille, FR
Donatien Fauchon's Work
- International Customer Service Manager @ CROSSCALL
- Consultant in Customer Relationship Management @ Freelance
- Customer Service and After Sales Manager (EMEA Area) @ Avenir Telecom
- Project Manager - Customer Services Mobile and Broadband @ SFR
- Project Manager - Broadband Claiming @ SFR
- Loyalty and Marketing Project Manager @ Neuf Cegetel
- Billing Coordinator @ AOL
- Billing Administrator @ Bertelsmann Distribution Financial Services
Donatien Fauchon's Education
- Institute of Technology, Carlow
National Diploma in International Business (International Business and International marketing, Organisational Behaviour, Logistics and operatio)
2000 - 2001 - I.U.T. Les Tertiales - Valenciennes (59)
Diplôme International en Commerce et Communication (Business negotiation, International Business, Management, Customer Relationship Management, Business)
2000 - 2001 - Lycée Emile Littré
B.T.S. Action Commerciale (Business Strategies, Marketing studies, mailing, Economy, Law and finances)
1998 - 2000
Donatien Fauchon's Skills
- Customer Retention
- CRM
- Six Sigma
- Quality Oriented
- Call Center
- Long-term Customer Relationships
- Call Centers
- Change Management
- Outsourcing
- Outsourcing Management
Donatien Fauchon's Summary
Donatien Fauchon, based in Marseille, FR, is currently a International Customer Service Manager at CROSSCALL, bringing experience from previous roles at Freelance, Avenir Telecom and SFR. Donatien Fauchon holds a 2000 - 2001 National Diploma in International Business in International Business and International marketing, Organisational Behaviour, Logistics and operatio @ Institute of Technology, Carlow. With a robust skill set that includes Customer Retention, CRM, Six Sigma, Quality Oriented, Call Center and more, Donatien Fauchon contributes valuable insights to the industry. Donatien Fauchon has 2 emails on RocketReach.
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