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Donald Tracy Location
Buxton, ME, US
Donald Tracy Work
2013 -now Technical Support Specialist @
2011 -2013 Problem and Knowledge Management Analyst @ Delhaize America Shared Services LLC
2003 -2011 Lead IT SC Incident Management Specialist @ Delhaize America Shared Services LLC
Donald Tracy Education
Southern Maine Community College
Associate of Science (A.S.) (Information Technology)
2002-2004
Seacoast Career Schools-Sanford Campus
Certificate (Computer Support Specialist)
2000-2001
Donald Tracy Skills
Cross-functional Team Leadership
Problem Management
Knowledge Management
Incident Management
Help Desk Support
Employee Training
Supervision
Customer Service
Quality Assurance
Code of Conduct
Code of Ethics
Service Level Agreements
ITIL Certified
Microsoft Technologies
Unix
Microsoft Office
Lotus Notes
Cross Functional Team Leadership
Donald Tracy Summary
Donald Tracy, based in Buxton, ME, US, is currently a Technical Support Specialist at Tyler Technologies. Donald Tracy brings experience from previous roles at Delhaize America Shared Services LLC. Donald Tracy holds a 2002 - 2004 Associate of Science (A.S.) in Information Technology @ Southern Maine Community College. With a robust skill set that includes Cross-functional Team Leadership, Problem Management, Knowledge Management, Incident Management, Help Desk Support and more. Donald Tracy has 2 emails and 1 mobile phone numbers on RocketReach.
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