Donald Small Email & Phone Number
VP, IT Enterprise Support @ loanDepot
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Donald Small Location
- Gilbert, AZ, US
Donald Small Work
- VP, IT Enterprise Support @ (October 2020 - Present)
- Director, IT Service Management @ (October 2020 - September 2022)
- Global IT Service Desk Manager @ (March 2018 - October 2020)
- IT Support Supervisor - Scottsdale and Osborn Hospital @ (March 2017 - March 2018)
- Independent IT Consultant @ Self Employed (September 2015 - February 2017)
- Director, IT Support Services @ (January 2013 - September 2015)
- Service Desk Manager @ (January 2011 - January 2013)
- Manager, I.T.Support Services @ (January 2008 - January 2011)
- I.T. Consultant @ (January 2007 - January 2008)
- Senior Technical Analyst @ (November 2002 - March 2007)
- Senior Technical Analyst @ (January 2002 - January 2007)
- Streamline Administrator @ (January 2007 - January 2007)
- Service Support Representative @ (January 2001 - January 2002)
- Technical Lead @ (January 2000 - January 2001)
- Technical Support Specialist @ MICROAGE TELESERVICES (January 1999 - January 2000)
Donald Small Education
- Pima Community College
Business Administration and Management (General)
- University of Arizona
Business Administration and Management (General)
Donald Small Skills
- Agile Application Development
- Agile Methodologies
- Agile Project Management
- Agile Web Development
- Application Support
- Business Intelligence
- Business Process Improvement
- Chatbots
- Communication
- Continuous Improvement Initiatives
- Cost Reduction
- Customer Relationship
- Help Desk Management
- Help Desk Support
- IT Management
- IT Operations
- IT Service Delivery
- IT Service Management
- ITIL
- Integration
- Leadership
- Lotus Notes
- Management
- Microsoft Office
- Microsoft Office Suite
- Networking
- Operations Management
- Opportunity Identification
- Performance Standards
- Program Management
- Project Management
- Resource Management
- SLA Achievement Strategy and Delivery
- Scrum
- ServiceNow
- Solutions Advice
- Staff Recruitment and Training
- Strategic Planning
- Strategy
- Support Services
- System Administration
- System Migrations
- Team Management
- Technical Support
- Training
- User Experience
- Vendor Management
- Opportunity
- Sla Achievement
- Staff Recruitment
- Continuous Improvement
Donald Small Summary
- Donald Small, based in Gilbert, AZ, US, is currently a VP, IT Enterprise Support at loanDepot. Donald Small brings experience from previous roles at loanDepot, Kudelski Group, HonorHealth and Self Employed. Donald Small holds a Business Administration and Management in General @ Pima Community College. With a robust skill set that includes Agile Application Development, Agile Methodologies, Agile Project Management, Agile Web Development, Application Support and more. Donald Small has 2 emails and 2 mobile phone numbers on RocketReach.
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