Donald Collins Email & Phone Number
VIP Tech Support @ AstraZeneca
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Donald Collins Location
- Worcester, MA, US
Donald Collins Work
- VIP Tech Support @ (July 2025 - Present)
- Senior Desk Side Support @ (April 2024 - July 2025)
- Desk Side Support @ (April 2021 - July 2025)
- Desk-Side Support @ (March 2021 - April 2024)
- IT Support Specialist and Funeral Attendant @ Delapenha Funeral Home (April 2017 - February 2020)
Donald Collins Education
- Southern New Hampshire University
Bachelor of Arts - BA (Information Technologies)
2025-2026 - Quinsigamond Community College
Associate of Science - AS (Computer Systems Engineering Technology- Computer Support Option)
2023-2025 - Quinsigamond Community College
Certificate (Computer Systems Engineering Technology - Personal Computer Specialist )
2023-2025 - HEART College of Innovation and Technology (HCIT)
Cisco IT Essentials (Computer Installation and Repair Technology/Technician)
2012-2013 - Godfrey Stewart High
Business/Commerce (General)
2006-2011
Donald Collins Skills
- Access Control
- Active Directory
- Adobe Photoshop
- Artificial Intelligence (AI)
- BCDR
- Back up and restore
- Business Analysis
- Cloud Computing
- Cloud IAM
- Cloud Security
- Cloud networking
- Cloud service models
- Computer Hardware
- Computer Hardware Troubleshooting
- Computer Literacy
- Computer Repair
- Computer Security
- Conditional Access
- Customer Experience
- Customer Service
- Customer Support
- Cyber Defense
- Cyber Risk Management
- Cybersecurity
- Cybersecurity Incident Response
- DHCP
- Domain Name System (DNS)
- Enterprise Architecture
- Firewall configuration
- Funeral Directing
- Generative AI
- Google Workspace
- Help Desk Support
- IT Operations
- IT Service Management
- ITIL
- Incident Response
- Infrastructure as a Service (IaaS)
- Infrastructure as code (IaC)
- Kali Linux
- Laptops
- Linux
- Linux Server
- Mac
- Mac OS
- Malware identification
- Microsoft Azure
- Microsoft Entra ID
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Word
- Mobile Device Management
- Mobile Devices
- Mobile device security
- Network Administration
- Network Security
- Networking
- Nmap
- OS X
- Operating Systems
- Packet Tracer
- Penetration Testing
- Platform as a Service (PAAS)
- Printers
- Prioritize Workload
- Project Management
- Remote Desktop
- Remote Troubleshooting
- Reporting and communication
- Risk Management
- Routers
- Routing and switching
- Security
- Security Awareness
- Servers
- Shell Scripting
- Software Installation
- Software as a Service (SaaS)
- System Administration
- System Configuration
- Task Management
- Technical Project Management
- Technical Support
- Terminal Server
- Threat & Vulnerability Management
- Troubleshooting
- Ubuntu
- Unix Administration
- VPN
- Virtual Networks
- Virtual Office
- Virtualization
- Virus Removal
- Vulnerability Assessment
- Wide Area Network (WAN)
- Windows
- Windows 10
- Windows Server
- Windows System Administration
- Wireless Networking
- HTML
- Information Technology
- Windows 7
- Management
- Social Media
- Marketing
- Computer Maintenance
- Microsoft Excel
- Cisco Technologies
- Hardware
- Web Designing
- Leadership
- Windows XP
- Computer Repairs
- VMware
- Windows Vista
Donald Collins Summary
- Donald Collins, based in Worcester, MA, US, is currently a VIP Tech Support at AstraZeneca. Donald Collins brings experience from previous roles at Pride Global, Morgan Stanley, Compunnel and Delapenha Funeral Home. Donald Collins holds a 2025 - 2026 Bachelor of Arts - BA in Information Technologies @ Southern New Hampshire University. With a robust skill set that includes Access Control, Active Directory, Adobe Photoshop, Artificial Intelligence (AI), BCDR and more. Donald Collins has 1 emails and 2 mobile phone numbers on RocketReach.
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