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Don Nickles Location
United States
Don Nickles Work
IT Director of Client Support Services @ (June 2026 - Present)
Desktop Support Manager @ AEIO LLC/MLK Community Healthcare (May 2025 - April 2026)
Technology Service Delivery Manager for Owned TV Stations @ (December 2021 - December 2024)
IT Manager, Service Desk and AV @ (May 2021 - December 2021)
IT Site Manager @ Keck Medicine of USC - USC Verdugo Hills Hospital (February 2015 - May 2021)
Manager, Desktop Services @ (February 2013 - February 2015)
Director of IT Customer Services @ (May 2010 - February 2013)
I.S. Manager @ (October 2006 - May 2010)
National IT Support Manager @ (May 2005 - October 2006)
IT Help Desk Manager @ Munger, Tolles & Olson, LLP (August 2004 - March 2005)
Global Help Desk Manager @ (November 1998 - May 2004)
Don Nickles Education
Point Loma Nazarene University
Bachelor of Arts - BA (Computer Information Systems)
University of Phoenix
MBA (Business Administration)
Don Nickles Skills
Active Directory
Audio Visual (AV) Systems
Call Centers
Cisco Systems Products
Cisco Technologies
Communication
Computer Hardware
Customer Service
Data Center
Educational Technology
Enterprise Software
Hardware
Healthcare Information Technology (HIT)
Help Desk Support
IT Leadership
IT Management
IT Operations
IT Operations Management
IT Service Management
ITIL
Incident Management
Integration
Leadership
Management
Microsoft Excel
Microsoft Office
Operating Systems
Pivot Tables
Process Improvement
Project Management
Project Management Software
Quality Assurance
Servers
Service Delivery
Service Delivery Management
Service Improvement
Service-Level Agreements (SLA)
ServiceNow
Software Documentation
System Administration
Talent Development
Team Leadership
Technical Support
Telecommunications
Training
Troubleshooting
Vendor Management
Visio
Vlookup
Windows
Windows 7
Don Nickles Summary
Don Nickles, based in United States, is currently a IT Director of Client Support Services at Loyola Marymount University. Don Nickles brings experience from previous roles at AEIO LLC/MLK Community Healthcare, NBCUniversal, Keck Medicine of USC and Keck Medicine of USC - USC Verdugo Hills Hospital. Don Nickles holds a Bachelor of Arts - BA in Computer Information Systems @ Point Loma Nazarene University. With a robust skill set that includes Active Directory, Audio Visual (AV) Systems, Call Centers, Cisco Systems Products, Cisco Technologies and more. Don Nickles has 1 emails and 1 mobile phone numbers on RocketReach.
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