Don Howell Email & Phone Number
Director - Technical Services for the Americas @ AudioCodes
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Don Howell Location
- Durham, NC, US
Don Howell Work
- 2012 -now Director - Technical Services for the Americas @
- 2010 -2012 Technical Support Manager - Americas @
- 2009 -2010 Critical Technical Support Escalation Manager @
- 2008 -2009 Customer Watch @ Nortel
- 1992 -2008 Global Software Delivery Senior Manager @ Nortel
Don Howell Education
- Wayne Community College
Associate of Arts and Sciences - AAS (Electrical, Electronics and Communications Engineering)
Don Howell Skills
- Security
- Telephony
- VoIP
- Process Improvement
- Management
- Project Planning
- SIP
- Telecommunications
- ISDN
- TCP/IP
- Networking
- Ethernet
- Leadership
- Hardware
- IP
- GSM
- Training
- ATM networks
- Technical Support
- Product Management
- Wireless
- Service Delivery
- Avaya
- SS7
- Unified Communications
- Switches
- TDM
- Troubleshooting
- H.323
- Contact Centers
- SDH
- SNMP
- Managed Services
- Cross-functional Team Leadership
- WAN
- Budgets
- Sla
- ISUP
- Integration
- MPLS
- LTE
- CDMA
- Microsoft Office
- Microsoft Word
- Cross Functional Team Leadership
Don Howell Summary
- Don Howell, based in Durham, NC, US, is currently a Director - Technical Services for the Americas at AudioCodes. Don Howell brings experience from previous roles at Genband, Avaya and Nortel. Don Howell holds a Associate of Arts and Sciences - AAS in Electrical, Electronics and Communications Engineering @ Wayne Community College. With a robust skill set that includes Security, Telephony, VoIP, Process Improvement, Management and more. Don Howell has 3 emails and 2 mobile phone numbers on RocketReach.
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