Don Holton Email & Phone Number

Major Incident Management Lead - OMC Operations Manager @ DXC Technology

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Don Holton Location

Houston, TX, US

Don Holton Work

Major Incident Management Lead - OMC Operations Manager @ (March 2020 - Present)
Incident and Problem Manager @ (November 2019 - March 2020)
IS Analyst @
Senior IT Service Delivery Specialist @ IT Service Delivery (July 2019 - November 2019)
Incident and Problem Manager @ (March 2019 - July 2019)
Change And Release Manager @ (January 2018 - March 2019)
Team Leader - Job Search Work Team @ (August 2017 - December 2017)
Sr. IT Business Analyst @ (September 2016 - March 2017)
IS Analyst @ (January 2011 - January 2016)
Project Manager @
Project Manager @ (January 2010 - January 2011)
Offshore and Remote Site Project Coordinator - BHP Billiton Petroleum @
Offshore and Remote Site Project Coordinator - BHP Billiton Petroleum @ (January 2006 - January 2010)
Desktop Team Lead @ (January 2003 - January 2006)
Desktop Team Lead @
Remote Sites Tech @
Remote Sites Tech @ (January 1998 - January 2000)

Don Holton Education

University of Houston-Clear Lake
BBA (Management)

Don Holton Skills

Continuous Improvement
Site Reliability Engineering
Service Delivery
Team Leadership
Incident Management
Project Management
Business Analysis
IT Service Management
ITIL
User Acceptance Testing
Project Planning
Requirements Analysis
Root Cause Analysis
Requirements Gathering
Technical Training
Vendor Management
Integration
Business Process Improvement
Business Process
Software Documentation
IT Strategy
Change Management
Information Technology
Service Desk
Problem Management
Service-Level Agreements (SLA)
IT Operations
Key Performance Indicators
SAP
SaaS
BMC Remedy
SAP Products
Office365
Technical Leadership
Management
Customer Service Management
Critical Infrastructure
Hands-on Technical Leadership
Offshore Projects
Classroom Training
IT Hardware Support
IT Service Delivery
Service Operations
Major Incident Management
User Adoption
ServiceNow
Ticketing Systems
Metrics
Service Improvement
Service Portfolio Management
Wintel
Printing
PMO
Citrix
V3 Foundation
Infrastructure
Soe
Windows
SCADA
Canon
Group Presentations
Ras
Edge
Manifold
Rack
Field Support
Business Requirements
Travel
Commodity
Design
Thin
Computer Science
Science
SMS
Remote Locations
Leadership
HP Printers
HP Server Hardware
SAP Implementation
VIP
Systems Engineering
Microsoft Visio
Escalation
McAfee
Switches
Training Material
Strategy
Microsoft Office
Testing
Project Coordination
Asset Management
Racks
Training
Desktop Hardware
MS Project
Sla
Enterprise Software
Printers
VPN
Scheduling
Server Administration
Documentation
Cisco Routers
Offshore Project Management
HUET
Remote Desktop
Analysis
IT Management
Hardware
Global Operations
Dameware
Project Resourcing
Performance
C
Controllers
Operating Systems
Logistics
Osi
LAN
MFC
Presentation
Petroleum
Email
Trend Micro
Marketing
Project Implementation
Mining
Start Up Operations
Service Management
FTP
Service Levels
Classroom
Servers
Laser Printers
Presentations
Project Teams
Remote Support
Microsoft Windows
Heat
Account Management
Data Management
Lotus Notes
System Development
Laser
Commissioning
Hands on Technical Leadership
Technical Design
Windows Vista
Process Improvement
Visio
Materials
Windows NT
Software
Analytical Skill
Audit
Production Systems
Liaison
HP Server
Os Migration
Appraisals
Technician
Offshore Operations
Underwater
Lotus
Video Conferencing
Service Level Agreements
Asset Manager
Windows 10

Don Holton Summary

Don Holton, based in Houston, TX, US, is currently a Major Incident Management Lead - OMC Operations Manager at DXC Technology. Don Holton brings experience from previous roles at Direct Energy, BHP Billiton, IT Service Delivery and CenterPoint Energy. Don Holton holds a BBA in Management @ University of Houston-Clear Lake. With a robust skill set that includes Continuous Improvement, Site Reliability Engineering, Service Delivery, Team Leadership, Incident Management and more. Don Holton has 5 emails and 5 mobile phone numbers on RocketReach.