Don Harding Email
Incident, Problem and Change Manager @ The Lottery Corporation
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Don Harding Location
- Brisbane City, QLD, AU
Don Harding Work
- 2025 -now Incident, Problem and Change Manager @
- 2023 -2025 Technical Delivery Manager @
- 2018 -2018 Change And Release Management Consultant @
- 2017 -2018 Home Claims Consultant @
- 2015 -2017 Ebusiness Consultant @
- 2014 -2014 Service Delivery Manager @
- 2013 -2013 Change Management Consultant @
- 2010 -2012 Customer Delivery Manager @
- 2008 -2009 Service Delivery Manager @ ASG Group Limited
- 2007 -2008 Service Desk Team Leader @
- 2006 -2007 Major Incident Management Team Leader @
- 2006 -2006 Major Incident Case Manager @
- 2005 -2006 Service Desk Analyst @
- 2004 -2005 Commercial Claims Consultant @
- 2004 -2004 Claims Consultant @
- 2003 -2004 Senior Customer Service Officer @
- 2003 -2003 Builders Support Consultant and Claims Consultant @
- 2002 -2003 Claims Consultant @
- 2000 -2002 Telephone Business Consultant @
Don Harding Education
- University of the Sunshine Coast 2025-2027
- Charles Sturt University
Bachelor of Information Technology & Bachelor of Business (Computer/Information Technology Administration and Management)
2011-2019 - Evocca College
Diploma in Website Development, Web Page, Digital/Multimedia and Information Resources Design (Web Page, Digital/Multimedia and Information Resources Design)
2013-2014 - Proactive Services Pty Ltd
(Information Technology Service Management)
2010-2012 - TAFE NSW
Certificate III in Commercial Cookery (Food Preparation/Professional Cooking/Kitchen Assistant)
1995-1998 - St Patrick's College, Goulburn 1988-1994
Don Harding Skills
- Service Delivery Management
- Information Technology
- ITIL Certified
- Client Relationship Building
- Stakeholder Management
- Release Management
- Business Relationship Management
- People Management
- IT Outsourcing
- Service Desk
- ITIL
- Itil V3 Intermediate Certification Rc&V
- Configuration Management
- Incident Management
- Telecommunications
- Relationship Management
- Vendor Management
- Process Improvement
- Process Analysis
- Strategy
- Enterprise Architecture
- IT Operations
- Managed Services
- ITIL Process Implementation
- Process Development
- ITIL Implementation
- Change Management
- Business Process
- Customer Service
- Exceeding Customer Expectations
- Service Management
- PRINCE2
- Business Strategy
- Customer Engagement
- Management
- Project Management
- Knowledge Management
- Outsourcing
- Process Management
- Transition Management
- Major Incident Management
- Service Delivery
- ITIL v3 Foundations Certified
- Service Improvement
- Developer of People
- Problem Management
- CRM
- IT Management
- Project Delivery
- IT Service Management
Don Harding Summary
- Don Harding, based in Brisbane City, QLD, AU, is currently a Incident, Problem and Change Manager at The Lottery Corporation. Don Harding brings experience from previous roles at NEC Australia, Northern Territory Government and Auto & General. Don Harding holds a 2025 - 2027 University of the Sunshine Coast. With a robust skill set that includes Service Delivery Management, Information Technology, ITIL Certified, Client Relationship Building, Stakeholder Management and more. Don Harding has 1 emails on RocketReach.
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