Don Frye Email & Phone Number
Director of Customer Success and Support @ Vision Government Solutions, Inc.
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Don Frye Location
- Townsend, MA, US
Don Frye Work
- 2022 -now Director of Customer Success and Support @
- 2017 -2022 Director, Client Support @
- 2017 -2017 Business Consultant @ JBB Services
- 2016 -2017 Manager, VTSC eCommerce Support and TRAK Team @ Vantiv
- 2014 -2017 Manager, eCommerce Technical Support @ Vantiv
- 2011 -2014 Client Support Manager @
- 2004 -2011 Manager, Engineering Development Group @
- 2001 -2004 MIS and Technical Support Department Manager @
- 1996 -2001 Technical Support Manager @
- 1989 -1996 Technical Support Manager @
Don Frye Education
- University of Massachusetts Dartmouth
Bachelor of Science (BS)
- University of Phoenix
M.B.A.
Don Frye Skills
- Problem Solving
- Customer Advocacy
- Root Cause Analysis
- Soft Skills
- Service Recovery
- Hiring
- Coaching
- Continuous Improvement
- Customer Satisfaction
- CRM
- Software Documentation
- Business Analysis
- Customer Service
- Leadership
- SharePoint
- Process Improvement
- Recruiting
- Professional Services
- Enterprise Software
- Integration
- Troubleshooting
- Technical Support
- Management
- Software Implementation
- Strategy
- Training
- Analysis
- Performance Management
- Cross-functional Team Leadership
- Salesforce.com
- Team Leadership
- Customer Relationship Management (CRM)
- Business Process Improvement
- Net Promoter Score
- Career Development
- General Data Protection Regulation (GDPR)
- Public Speaking
- Conflict Resolution
Don Frye Summary
- Don Frye, based in Townsend, MA, US, is currently a Director of Customer Success and Support at Vision Government Solutions, Inc.. Don Frye brings experience from previous roles at LiquidPixels, Inc., JBB Services and Vantiv. Don Frye holds a Bachelor of Science (BS) @ University of Massachusetts Dartmouth. With a robust skill set that includes Problem Solving, Customer Advocacy, Root Cause Analysis, Soft Skills, Service Recovery and more. Don Frye has 3 emails and 2 mobile phone numbers on RocketReach.
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