Don Fermin Email
Client Experience and Delivery Coordinator @ Oliver Benefits Administration Software
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Don Fermin Location
- Kitchener, ON, CA
Don Fermin Work
- 2025 -now Client Experience and Delivery Coordinator @
- 2023 -2025 Project Implementation Consultant @
- 2021 -2023 Project Implementation and Deployment Specialist @
- 2021 -2021 TMS (Transportation Management System) Solutions Consultant @
- 2016 -2020 Implementation and Deployment Lead @
- 2014 -2016 Application Support Specialist @ TRUX Route Management Systems Inc.
- 2015 -2015 Trainee @
- 2014 -2014 Service Desk Specialist- Contract @
- 2014 -2014 IT Specialist - Contract @
- 2012 -2013 Technical Application Specialist @
- 2011 -2012 Operations Administrator - Level 2 Desktop Support @
- now IT Service Desk @
- now IRT Handheld, Desktop and BlackBerry Internet Service Support @
- 2006 -2006 HelpDesk Support @
- 2004 -2006 Senior Technical Support @
- 2001 -2004 Team Lead @ Sykes Asia
Don Fermin Education
- AMA University
Bachelor of Science in Business Administration Major in Management with Computer Application (Business Management and Computer Applications)
1997-2001
Don Fermin Skills
- ITIL
- Microsoft SQL Server
- Software Documentation
- Troubleshooting
- Microsoft Exchange
- Technical Support
- Operating Systems
- Team Leadership
- Management
- Software Installation
- System Deployment
Don Fermin Summary
- Don Fermin, based in Kitchener, ON, CA, is currently a Client Experience and Delivery Coordinator at Oliver Insurance Software. Don Fermin brings experience from previous roles at Trapeze Group, Brock Solutions, PiVAL and Scheidt & Bachmann. Don Fermin holds a 1997 - 2001 Bachelor of Science in Business Administration Major in Management with Computer Application in Business Management and Computer Applications @ AMA University. With a robust skill set that includes ITIL, Microsoft SQL Server, Software Documentation, Troubleshooting, Microsoft Exchange and more. Don Fermin has 2 emails on RocketReach.
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