Don Carroll Email & Phone Number
Senior Manager, Customer Service and Support @ Microsoft
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Don Carroll Location
- Renton, WA, US
Don Carroll Work
- Senior Manager, Customer Service and Support @ (February 2019 - Present)
- Senior Supportability Program Manager, Delivery Process Enablement, Customer Service and Support @ (October 2011 - January 2019)
- Senior Manager, Customer Service and Sales @ (July 2010 - October 2011)
- Senior Manager, Product Methods and Procedures - Mass Market Services @ (January 2009 - July 2010)
- Senior Manager, Product Service Management @ (September 2008 - January 2009)
- Senior Manager, Outsourcing and Operations Support @ (December 2002 - September 2008)
- Manager, Vendor Management @ (May 2002 - December 2002)
- Supervisor, Care Operations and Tier Ii Data Client Support @
- Manager, Customer Service Technical Support @ (January 1996 - January 2001)
- Game Play Counselor @ (January 1991 - January 1996)
Don Carroll Education
- Washington State University
Bachelor Of Arts (Business, Social Science)
- Bellevue College
Associate Of Arts
- North Kitsap High School
Don Carroll Skills
- Business Process Improvement
- CRM
- Call Center
- Call Centers
- Cellular Communications
- Coaching
- Contact Centers
- Cross-functional Team Leadership
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Enterprise Software
- Forecasting
- Leadership
- Management
- Mobile Communications
- Mobile Devices
- Operations Management
- Outsourcing
- Partner Management
- Process Improvement
- Process Management
- Product Management
- Program Management
- Project Management
- Strategy
- System Deployment
- Team Leadership
- Telecommunications
- Training
- Vendor Management
- Wireless
- Wireless Technologies
- Workforce Management
Don Carroll Summary
- Don Carroll, based in Renton, WA, US, is currently a Senior Manager, Customer Service and Support at Microsoft. Don Carroll brings experience from previous roles at Microsoft and T-Mobile. Don Carroll holds a Bachelor Of Arts in Business, Social Science @ Washington State University. With a robust skill set that includes Business Process Improvement, CRM, Call Center, Call Centers, Cellular Communications and more. Don Carroll has 1 emails and 1 mobile phone numbers on RocketReach.
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