Don Bates Email & Phone Number
Service Management Consulting Manager @ Capgemini
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Don Bates Location
- Texas, United States
Don Bates Work
- Service Management Consulting Manager @ (January 2022 - Present)
- Principal Service Management Consultant @ (January 2021 - January 2022)
- Senior Service Managment Consultant @ (October 2017 - January 2021)
- ServiceNow Admin - Dev Studio - Technical Lead North America Region @ (February 2016 - October 2017)
- ServiceNow Admin - Dev Studio @ (March 2015 - February 2016)
- Service Delivery Coordinator @ (October 2014 - March 2015)
- Self Service Deployment Team Lead @ (March 2014 - October 2014)
- Project Manager and Deployment Lead @ (July 2004 - March 2014)
- Level 2 Agent and Backup Team Lead @ (July 2003 - July 2004)
- Service Desk Agent @ (July 2000 - July 2003)
- Quality Control Representative @ (November 1999 - July 2000)
- Backup Team Lead @ (February 1999 - November 1999)
- Technical Service Representative @ (November 1998 - November 1999)
- Data Acquisition Tech @ Lucent Technologies (June 1998 - October 1998)
Don Bates Education
- Texas A&M University
Bachelor of Science (BS) (Physics)
1994-1997
Don Bates Skills
- ITIL
- Software Project Management
- Requirements Analysis
- PMO
- SDLC
- Help Desk Support
- PMP
- Service Desk
- IT Strategy
- Business Process
- Testing
Don Bates Summary
- Don Bates, based in Texas, United States, is currently a Service Management Consulting Manager at Capgemini. Don Bates brings experience from previous roles at Capgemini, DXC Technology and CSC - Computer Sciences Corporation. Don Bates holds a 1994 - 1997 Bachelor of Science (BS) in Physics @ Texas A&M University. With a robust skill set that includes ITIL, Software Project Management, Requirements Analysis, PMO, SDLC and more. Don Bates has 5 emails and 3 mobile phone numbers on RocketReach.
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