Domonique Brown Email & Phone Number
Senior Director (Head) of Customer Experience @ Liquid I.V.
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Domonique Brown Location
- Los Angeles, CA, US
Domonique Brown Work
- Senior Director (Head) of Customer Experience @ (March 2026 - Present)
- Head of Customer Experience @ (February 2019 - March 2026)
- Customer Experience Lead Consultant @ FLO Vitamins (April 2020 - July 2020)
- Customer Advisor @ FLO Vitamins, Inc. (January 2020 - January 2020)
- Customer Support Manager @ (December 2017 - February 2019)
- Customer Service Support Manager @ (January 2017 - January 2019)
- College and Financial Aid Advisor @ Pullias Center For Higher Education (September 2015 - July 2017)
- Marketing Analytics Coordinator (Contract) @ (May 2016 - August 2016)
- Strategic Communications Specialist (Contract) @ Daniel Atwater Strategies (December 2015 - May 2016)
- Student Lobbyist @ (January 2014 - June 2015)
- Talent Management Assistant @ RoTalent Management (May 2013 - September 2014)
Domonique Brown Education
- University of Southern California
Bachelor’s Degree
2017 - University of Southern California
Bachelor of Arts
Domonique Brown Skills
- Skin Care
- Key Metrics
- Team Performance
- Strategic Planning
- Operations Management
- Management
- Contact Center Management
- Business Case Preparation
- Net Promoter Score
- Storytelling
- Attention to Detail
- Complaint Management
- Consumer Packaged Goods (CPG)
- Fast-Moving Consumer Goods (FMCG)
- Analytical Skills
- Root Cause Analysis
- Problem Solving
- Performance Metrics
- Key Performance Indicators
- Customer Satisfaction (CSAT)
- Team Management
- Strategic Thinking
- Organization Skills
- Management Consulting
- Regulatory Compliance
- Training
- Voice of the Customer
- Communication
- Cross-functional Team Leadership
- Customer Data
- Social Media
- Public Speaking
- Editing
- Creative Writing
- Public Relations
- Higher Education
- Community Outreach
- Customer Relationship Management (CRM)
- Start-ups
- Microsoft Word
- PowerPoint
- Shopify
- Customer Service
- Leadership
- Team Leadership
- Teaching
- Zendesk
- Gorgias
- Aircall Cloud Call Center
- E-commerce
- Customer Support
- Writing
- Customer Satisfaction
- Customer Experience
- Outsourced Customer Support
- Customer Experience Management
- Customer Experience Transformation
- Digital Strategy
- Director level
- Fraud Investigations
- LTV
- Operating Models
- Product Quality
- Strategy
Domonique Brown Summary
- Domonique Brown, based in Los Angeles, CA, US, is currently a Senior Director (Head) of Customer Experience at Liquid I.V.. Domonique Brown brings experience from previous roles at Liquid I.V., FLO Vitamins, FLO Vitamins, Inc. and Hum Nutrition Inc. Domonique Brown holds a Bachelor’s Degree @ University of Southern California. With a robust skill set that includes Skin Care, Key Metrics, Team Performance, Strategic Planning, Operations Management and more. Domonique Brown has 1 emails and 3 mobile phone numbers on RocketReach.
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