Dominus Suen Email & Phone Number

Head of Customer Experience @ RightShip

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Dominus Suen Location

Singapore

Dominus Suen Work

Head of Customer Experience @ (December 2024 - Present)
Founder @ (October 2023 - March 2025)
Head of Customer Success, APAC @ (May 2023 - December 2023)
Senior Director, Global Ocean Network @ (March 2023 - May 2023)
Director, Global Ocean Network @ (August 2022 - March 2023)
Director, Expansion Strategy and Planning, APAC @ (January 2022 - October 2022)
Director of Customer Operations, APAC @ (May 2021 - December 2021)
Director of Customer Operations, APAC @ ClearMetal (May 2021 - May 2021)
Customer Experience @ ClearMetal (April 2019 - May 2021)
Business Consultant @ (June 2018 - January 2019)
Program Manager @ (February 2017 - June 2018)
Project Manager @ (May 2010 - March 2016)
Transaction Manager @ (March 2012 - June 2013)
Development Manager @ (June 2011 - September 2011)
Research Analyst @ Capital Pacific (February 2010 - May 2010)
Assistant Project Manager @ (September 2008 - September 2009)

Dominus Suen Education

University of California, Berkeley, Haas School of Business
Master of Business Administration (M.B.A.) (Product Management)
California Polytechnic State University-San Luis Obispo
Bachelor's Degree (Construction Management)

Dominus Suen Skills

Attention to Detail
Business Development
Business Insights
Business Planning
Business Process Improvement
Business Relationship Management
Business Requirements
Business Reviews
Business Strategy
Business-to-Business (B2B)
Carrier Relationship Management
Carrier Relationships
Center of Excellence
Change Initiatives
Commercial
Commercial Real Estate
Conflict Resolution
Construction Management
Consulting
Container Shipping
Continuous Improvement
Contract Management
Contract Negotiation
Cross-functional Team Leadership
Customer Advocacy
Customer Interaction
Customer Satisfaction
Customer Success
Data Analysis
Data Analytics
Digital Transformation
Documentation
Doer
Energy
Energy Management
Escalations Management
Executive-level Communication
Field Operations
Financial Results
Forecasting
Gap Analysis
Global Strategy
IT Escalation
Implementation Plans
International & Domestic Shipping
International Shipping
Key Performance Indicators
LEED
LEED AP
Leadership
Logistics Management
Management
Maritime Industry
Metrics Analysis
Ocean Transportation
Onboarding
Operational Excellence
Operations
Operations Processes
Optimization
P&L Management
Persuasion
Process Efficiency
Process Excellence
Professional Services
Program Management
Project Implementation
Project Management
Project Management Office (PMO)
Quality Management
Real Estate Development
Real Estate Transactions
Relationship Building
Relationship Development
Reporting & Analysis
Requirements Gathering
SQL
Sales Management
Sales Operations
Service Delivery
Software Implementation
Stakeholder Engagement
Standard Operating Procedure (SOP)
Strategic Initiatives
Strategic Vision
Strategy
Strategy to Execution
Subscriptions
Supply Chain Operations
Team Culture
Team Leadership
Team Management
Technical Specs
Technological Innovation
Transportation Management
Construction
HVAC
HVAC Controls
Energy Efficiency
Green Building
Electricians
Engineering
Sales

Dominus Suen Summary

Dominus Suen, based in Singapore, is currently a Head of Customer Experience at RightShip. Dominus Suen brings experience from previous roles at Antler and project44. Dominus Suen holds a Master of Business Administration (M.B.A.) in Product Management @ University of California, Berkeley, Haas School of Business. With a robust skill set that includes Attention to Detail, Business Development, Business Insights, Business Planning, Business Process Improvement and more. Dominus Suen has 2 emails and 1 mobile phone numbers on RocketReach.