2011 -2014 Change Specialist, Strategy and Planning @
2007 -2011 Team Leader, Enterprise Services @
2005 -2007 Team Leader, High Value Customer Care @
2002 -2005 Various roles @
Dominic Markham Education
University of Glasgow
BScHons (Parasitology)
1997-2001
Dominic Markham Skills
Stakeholder Management
Customer Experience
Contact Centers
Project Delivery
Telecommunications
Change Management
Team Leadership
Key Performance Indicators
Process Improvement
Mobile Technology
Telephony
Leadership
Performance Management
Mobile Devices
Team Management
Customer Satisfaction
Call Centers
Service Delivery
Mobile Communications
Management
Customer Service
Operations Management
Managed Services
Unified Communications
3G
GPRS
Product Management
Strategy
Sales
Business Strategy
Business Process Improvement
Microsoft Excel
Customer Relationship Management Crm
ITIL Certified
Business Transformation
Cross Functional Team Leadership
PRINCE2
Project Management
Customer Relationship Management
Dominic Markham Summary
Dominic Markham, based in Manchester, GB, is currently a Head of Delivery at Cinapsis. Dominic Markham brings experience from previous roles at Cinapsis SmartReferrals, Cegedim Healthcare Solutions and EMIS Health. Dominic Markham holds a 1997 - 2001 BScHons in Parasitology @ University of Glasgow. With a robust skill set that includes Stakeholder Management, Customer Experience, Contact Centers, Project Delivery, Telecommunications and more. Dominic Markham has 2 emails and 1 mobile phone numbers on RocketReach.
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