Technical Support Specialist @ (March 2020 - March 2022)
Customer Service Representative @ (January 2019 - January 2019)
Customer Service Representative @ (January 2019 - January 2019)
Assistant Sales Manager @ (March 2017 - August 2018)
Delivery Driver @ (January 2016 - January 2017)
Customer Specialist @ (January 2015 - January 2016)
Dom Sims Education
Per Scholas
Certification
2019-2020
Walnut Hills High School 2010-2014
Dom Sims Skills
IT Operations
A + Certified
Software Troubleshooting
Information Technology
Customer Satisfaction
Computer Hardware Troubleshooting
Mobile Devices
Customer Retention
Sales
Analytical Skills
Troubleshooting
Operating Systems
Windows
Android
OS X
Linux
iOS
Microsoft Office
Mac
Problem Solving
Easily Adaptable
Customer Service
Negotiation
Customer Support
Leadership
Communication
Teamwork
Expert Determination
Service Desk
Remote Troubleshooting
Software as a Service (SaaS)
Help Desk Support
Technical Support
Network Troubleshooting
Microsoft Word
Microsoft Outlook
Windows Server
Active Directory
Software Installation
Documentation
System Administration
Networking
Azure Active Directory
IT Hardware Support
Dom Sims Summary
Dom Sims, based in Cincinnati, OH, US, is currently a Associate Technical Consultant at Glidefast Consulting. Dom Sims brings experience from previous roles at Atos, Cashmax Title & Loan, Checksmart and Foot Locker. Dom Sims holds a 2019 - 2020 Certification @ Per Scholas. With a robust skill set that includes IT Operations, A + Certified, Software Troubleshooting, Information Technology, Customer Satisfaction and more. Dom Sims has 2 emails on RocketReach.
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