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Dolly Klocek Location
Cornelius, NC, US
Dolly Klocek Work
Team Lead @ (January 2022 - Present)
Senior Client Relationship Manager @ (October 2017 - January 2022)
Client Manager @ (July 2016 - September 2017)
Benefit Operations Manager @ (March 2008 - June 2016)
Benefits Analyst @ (February 2006 - March 2008)
Dolly Klocek Education
Penn State
Masters (Human Resources)
2009-2013
Illinois
Bachelor Of Arts (English)
2000-2004
Woodlands Academy of the Sacred Heart 1999-2000
Dolly Klocek Skills
Shared Services
Software Implementation
Client Relations
Healthcare Information Technology (HIT)
Software as a Service (SaaS)
Demos
User Requirements
Attention to Detail
IT Escalation
Business Reviews
Client Contact
Employee Learning & Development
Operational Execution
Creative Problem Solving
Business Relationship Management
Strategic Initiatives
Key Performance Indicators
Strategic Thinking
Operations
Skill Development
Operational Efficiency
Interpersonal Skills
Project Coordination
Cross-functional Team Leadership
Program Management
Resource Allocation
Project Delivery
Problem Solving
Operational Excellence
Case Studies
Customer Satisfaction
Customer Success
Microsoft Excel
Change Management
Negotiation
Scopes
Service Levels
Team Management
Service-Level Agreements (SLA)
Customer Retention
Communication
Budgeting
Succession Planning
Analytical Skills
Teamwork
Project Management
Client Services
Benefits Administration
Employee Benefits
Performance Management
Employee Relations
HR Consulting
Talent Management
Talent Acquisition
Defined Benefit
Employee Training
Vendor Management
Process Improvement
Training
Leadership Development
Deferred Compensation
HRIS
PeopleSoft
Leadership
Management
Account Management
Requirements Analysis
Microsoft PowerPoint
Microsoft Word
Dolly Klocek Summary
Dolly Klocek, based in Cornelius, NC, US, is currently a Team Lead at Benefit Technology Resources. Dolly Klocek brings experience from previous roles at Bswift and Aon. Dolly Klocek holds a 2009 - 2013 Masters in Human Resources @ Penn State. With a robust skill set that includes Shared Services, Software Implementation, Client Relations, Healthcare Information Technology (HIT), Software as a Service (SaaS) and more. Dolly Klocek has 1 emails and 1 mobile phone numbers on RocketReach.
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