Dmitriy Kolesnichenko Email
Head of CX @ BraveRave
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Dmitriy Kolesnichenko Location
- Chernivtsi, UA
Dmitriy Kolesnichenko Work
- Head of CX @ (April 2024 - Present)
- Senior Team Lead @ (November 2021 - November 2025)
- Customer Service Team Lead @ (August 2020 - January 2022)
- Quality Control Lead @ (June 2019 - August 2020)
- Customer Support Specialist @ (September 2018 - June 2019)
- Lawyer @ Auto Partner Sp z.o.o. (November 2014 - June 2018)
- Lawyer @ Concern Stirol (January 2012 - January 2012)
Dmitriy Kolesnichenko Education
- Gorlivka State Pedagogical Institute of Foreign Languages
Bachelor's degree (English language and literature)
2016-2017 - National 'Jaroslav the Wise' Law Academy of Ukraine, Kharkiv
Master's degree (The Institute of training workers for Prosecutor’s Office of Ukraine)
2009-2014
Dmitriy Kolesnichenko Skills
- Analytical Skills
- Automation
- Communication
- Customer Experience Design
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Success
- Customer Support
- English
- Exceeding Customer Expectations
- Help Desk Support
- Leadership
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Operations
- Operations Management
- Quality Assurance
- Quality Control
- Russian
- Service Operations
- Soft Skills
- Spoken English
- Supervisory Skills
- Team Leadership
- Team Management
- Technical Support
- Time Management
- Workflow Management
Dmitriy Kolesnichenko Summary
- Dmitriy Kolesnichenko, based in Chernivtsi, UA, is currently a Head of CX at BraveRave. Dmitriy Kolesnichenko brings experience from previous roles at 5CA. Dmitriy Kolesnichenko holds a 2016 - 2017 Bachelor's degree in English language and literature @ Gorlivka State Pedagogical Institute of Foreign Languages. With a robust skill set that includes Analytical Skills, Automation, Communication, Customer Experience Design, Customer Relationship Management (CRM) and more.
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