DMA Information

DMA is an innovative digital transformation platform, turnkey, highly scalable, a mobile cloud-based platform that improves digital engagement, reduces cost and increases revenue. CURRENT CHALLENGE: Despite the massive investments in digital services and digital transformation, the customers keep dialing! THE DMA SOLUTION: Let them dial! We will Divert customers to use the organizations' digital services. FACTS: 1. Over 37,000,000 monthly users. 2. Serving more than 150 companies in various market segments. (Telecom, Insurance, Utilities, Government, and more) 3. Using DMA can successfully divert 25% to 75% of the callers to the digital channels, reducing wait time and building call center efficiencies. FOR A BUSINESS: 1. DMA supports your business with its Digital Transformation. 2. With DMA, companies can dramatically reduce their call-to-serve cost, improve customer satisfaction and increase KPI’s in the call center. 3. DMA is a turn-key, rapidly deployed application with minimal integration, bringing it to your customers quickly 4. With DMA, your business gains a unique market differentiator, leaving your competition on hold. FOR CONSUMER: As a consumer, you install DMA only once. You will continue to dial your favorite business phone numbers, as you always did, using your smartphone’s native dialer. You do not need to install multiple mobile apps for different businesses.