داليا محمود Email
E-commerce Operations Manager @ Wheels Bikes
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داليا محمود Location
- Cairo, Cairo Governorate, EG
داليا محمود Work
- E-commerce Operations Manager @ (January 2023 - Present)
- Social Media Moderator @ (January 2022 - January 2023)
- Data Entry Specialist @ (November 2020 - December 2021)
- Customer Service Representative @ (February 2020 - October 2020)
داليا محمود Education
- Assiut University
Bachelor of Science and Education (Mathematical Department)
2015-2019
داليا محمود Skills
- CRM Tools
- KPI Tracking
- Multichannel Support
- Algebra, Geometry, Calculus, and Statistics
- Attention to Detail
- Backup Operations
- Call Center Tools
- Conflict Resolution
- Customer Experience
- Customer Satisfaction
- Customer Support
- Data Analysis
- Data Analytics
- Data Entry & Accuracy
- Data Quality Review
- Database Maintenance
- Error Identification & Reporting
- Fast Typing
- Inbound & Outbound Calls
- Leadership
- Multitasking
- Operations Management
- Post-Sales Follow-Up
- Problem Solving
- Product Knowledge
- Programming Skills MATLAB for math-based computation.
- Quantitative Reasoning:
- Reporting Automation
- Sales Support
- Service Issue Resolution
- Social Media Management
- Spreadsheet Management
- Team Leadership
- Trust Building
- Verbal & Written Communication
داليا محمود Summary
- داليا محمود, based in Cairo, Cairo Governorate, EG, is currently a E-commerce Operations Manager at Wheels Bikes. داليا محمود brings experience from previous roles at Wheels Bikes, Bevatel and Orange. داليا محمود holds a 2015 - 2019 Bachelor of Science and Education in Mathematical Department @ Assiut University. With a robust skill set that includes CRM Tools, KPI Tracking, Multichannel Support, Algebra, Geometry, Calculus, and Statistics, Attention to Detail and more.
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