Divya Mathur Location
- Bengaluru, KA, IN
Divya Mathur Work
- 2025 - now Client Partner @
- 2023 - 2025 Associate Partner and Business Operations Leader - APAC and JP @
- 2021 - 2023 Associate Partner and Growth Leader India - IBM Consulting @
- 2019 - 2021 Global Director - Customer Experience @
- 2016 - 2019 Vice President Customer Experience @
- 2015 - 2016 GM and Delivery Leader @
- 2015 - 2015 GM and Recruitment Leader @
- 2013 - 2015 Senior Delivery Project Executive @
- 2012 - 2013 Delivery Executive @
- 2010 - 2012 Deputy General Manager @
- 2002 - 2010 Sr Delivery Manager @
- 2001 - 2002 Process Associate @
Divya Mathur Education
- Indian Institute of Management Bangalore
Tanmatra Leadership Program
2022 - 2022 - J D Birla
BSc
1996 - 1999 - Carmel High School 1981 - 1994
- Jadavpur University
Divya Mathur Skills
- BPO
- Business Analysis
- Call Centers
- Customer Service
- Global Delivery
- Employee Engagement
- IT Operations
- IT Outsourcing
- Leadership
- Management
- Operations Management
- Team Management
- Talent Acquisition
- Resource Management
- Performance Management
- Program Management
- Solution Architecture
- CRM
- Time Management
- Training
- Transition Management
- New Business Development
- Team Leadership
- Strategy
- IT Strategy
- Six Sigma
- Process Management
- Service Delivery
- Vendor Management
- Telecommunications
- Business Transformation
- Process Excellence
- Sla
- Change Management
- Business Intelligence
- Business Process Improvement
- Process Improvement
- Outsourcing
- IT Service Management
- Recruiting
- Business Development
- Data Migration
- Management Consulting
- Incident Management
- Banking
- Business Process
- Offshoring
- Project Management
- Pre-sales
- Microsoft Word
- Marketing
- Information Technology
- Watson
- Technology
- Pre Sales
- Services
- User Experience
- Solutions
Divya Mathur Summary
- Divya Mathur, based in Bengaluru, KA, IN, is currently a Client Partner at IBM. Divya Mathur brings experience from previous roles at IBM, HCL Technologies and Goibibo. Divya Mathur holds a 2022 - 2022 Tanmatra Leadership Program @ Indian Institute of Management Bangalore. With a robust skill set that includes BPO, Business Analysis, Call Centers, Customer Service, Global Delivery and more. Divya Mathur has 2 emails and 3 mobile phone numbers on RocketReach.
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Divya Mathur
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